Back

Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.9
2,069 Reviews
Contact Dealership

420 River St

Haverhill, MA

01832

Directions

By Type

Showing 2,069 reviews

June 24, 2021

Very friendly willing to work with all their customers enjoyed my day there thank you have a good day More

by WADE8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Penny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Smith Motor Sales of Haverhill Inc responded

Wade, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

June 22, 2021

Overall good experience. Will probably try again even though out of way. More

by P.SEYMOUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to hear that Nicholas provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 22, 2021

I rarely give 5/5 stars for anything — unless it is truly outstanding. I have no hesitation giving the service department 5/5 stars across the board. There are two other dealers closer to me, but I will alwa More

by M. Cooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Penny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

June 15, 2021

I purchased my car in November 2020. I made a Service appointment because a service message displayed on my dashboard. I followed up with Sales to ask why service was needed. The issue was resolved. Crai More

by KERRYBLAZON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Smith Motor Sales of Haverhill Inc responded

Kerry, thank you for taking the time to share your thoughts on working with our team. We're glad to hear Roger and Craig delivered such a great experience!

June 15, 2021

It was my first time purchasing a car from, Smith Motor Sales of Haverhill. I must say, my experience was, 'top-notch!' Overall the whole experience went smoothly. Now, I have my dream car and Brockton was More

by Tpags11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loren
Jun 16, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you! It's wonderful to hear that Brockton was able to assist you with purchasing your dream car. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

June 15, 2021

Outstanding experience ! No stress negotiation that exceeded my expectations. Easy one hour delivery of my vehicle. I would highly recommend Smith Motor Sales to friends and family. More

by Robert
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Robert! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

June 15, 2021

Over the last 20 plus years, I have purchased 6 vehicles from Smith Motors, and I always bring my cars to Smith Motors for service. I have been thrilled with the well organized buying experience and the fir More

by PETERANDELANIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Smith Motor Sales of Haverhill Inc appreciate your business, and we look forward to assisting you with any future vehicle needs.

June 15, 2021

This dealership has very good customer service, maintenance service and sales service. We have loved our cars and would recommend them to anyone. Shop Smith Motor Sales! More

by staciemayer71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig
Jun 16, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Stacie, and congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

June 14, 2021

I am extremely impressed with the outstanding customer service I receive at every visit. The staff is friendly and super knowledgeable. I appreciate the speedy service. More

by ODANISHERNANDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that Nicholas was able to help you out with your service visit. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Smith Motor Sales of Haverhill Inc!

June 12, 2021

I was very impressed by all the personnel I had dealt with at Smith’s. Everyone was professional and very knowledgeable about the vehicles and what I needed to do to get the vehicle I wanted. I would rec More

by jepage15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Despres,Loren Goldstein
Jun 12, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for taking the time to share your feedback with us, Roberta. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Jun 12, 2021 -

jepage15 responded

My pleasure. Again thanks for everything

...
127
...