Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Smith Motor Sales of Haverhill Inc
Haverhill, MA
2,040 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 PM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,040 reviews
June 07, 2021
Service was excellent Only reason not a five star, Service was excellent Only reason not a five star, loaner car not very clean, in and out side Dave Penny was excellent and friendly Kept me up to Service was excellent Only reason not a five star, loaner car not very clean, in and out side Dave Penny was excellent and friendly Kept me up to date More
by F_LECCESE
Verified CustomerEmployees Worked With
Helpful June 06, 2021
A loaner car was not available at the time I needed my service completed.My CL 550 4 magic needed a front ear strut replacement. service completed.My CL 550 4 magic needed a front ear strut replacement. More
by WPERKINS
Employees Worked With
June 03, 2021
Dealer contacted me regarding a recall on my Mercedes. Very accommodating regarding time and date of repair. Was done very quickly and returned car to me cleaned and washed. Unexpected surprise Very accommodating regarding time and date of repair. Was done very quickly and returned car to me cleaned and washed. Unexpected surprise More
by Plaferriere59
Employees Worked With
June 03, 2021
Upon entering the service department I was promptly and professionally greeted. Information was taken and I was informed what to expect and as promised service was performed accordingly and in the promise professionally greeted. Information was taken and I was informed what to expect and as promised service was performed accordingly and in the promised time. Thank you More
by PDISCO1514
Employees Worked With
Other Employees :
Recon department employee that cleaned my car
June 02, 2021
Overall Service was great. Scheduling was flexible, nice waiting area ,They forgot to put water on the wipers and they said that they vacuumed inside the car but didn’t seemed like it. waiting area ,They forgot to put water on the wipers and they said that they vacuumed inside the car but didn’t seemed like it. More
by Kreka
Employees Worked With
June 02, 2021
Excellent service , friendly environment, and too customer service. I will definitely recommend to other family members and friends. Thank you for your dedication and commitment. customer service. I will definitely recommend to other family members and friends. Thank you for your dedication and commitment. More
by LYNBRIDGE
Employees Worked With
June 02, 2021
Clean, timely, good communication, called to keep me apprised of status regularly. Friendly. Flexible about not picking car up right away. Helpful with service bulletins and computer updates. apprised of status regularly. Friendly. Flexible about not picking car up right away. Helpful with service bulletins and computer updates. More
by Donnie
Employees Worked With
June 01, 2021
wonderful experience! thanks for the exceptional service. This is my second purchase with Randy Wheeler and he is wonderful!! Thank you so much for everything This is my second purchase with Randy Wheeler and he is wonderful!! Thank you so much for everything More
by kdove924
May 31, 2021
Great experience, the service people we’re friendly and very helpful. Nick was great very helpful answered all my questions! He Told me if I needed any more help to stop by. I thought that was great. very helpful. Nick was great very helpful answered all my questions! He Told me if I needed any more help to stop by. I thought that was great. More
by CT-WMK
Employees Worked With
May 29, 2021
Craig in service is the best! He's always informed, checks back, calls with updates - I've been using this dealership for service on my 5 Mercedes for about 10 years - Craig always goes above and beyon checks back, calls with updates - I've been using this dealership for service on my 5 Mercedes for about 10 years - Craig always goes above and beyond. Exceptional. More
by LUCIBRAUN
Employees Worked With
