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Smith Motor Sales of Haverhill Inc

Haverhill, MA

Overview
Reviews
4.8
2,309 Reviews
Call Dealership (978) 372-2552
View Awards

420 River St

Haverhill, MA

01832

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Showing 2,309 reviews

October 03, 2022

Found them to be very friendly, accommodating and was treated like part of the family. More

by SYLMICH575
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy Wheeler, Roger Waugh
Report | Print
Oct 03, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 02, 2022

Have always dealt with Randy Wheeler and he never fails! Knowledgeable and attentive! The BEST More

by TJC924
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein, Randy Wheeler, Nicholas Klinger
Report | Print
Oct 03, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing about your experience with Randy and our team here at Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

October 02, 2022

Great Dealership ! Great People ! Great Service ! We have always been more than pleased with Smith Motors…. Many thanks to Billy Crow for his exceptional se More

by JANICEFRANK46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Crow *****, Dave Penny
Report | Print
Oct 03, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 01, 2022

Great friendly service from start to finish. Would not go anywhere else to buy a car. More

by aaron.dougherty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Coppola, Loren Goldstein, Roger Waugh
Report | Print
Oct 03, 2022 -

Smith Motor Sales of Haverhill Inc responded

Aaron, thank you for your feedback on your recent visit to Smith Motor Sales of Haverhill Inc. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle!

October 01, 2022

Quick and easy, no muss, no fuss. I went with my 3 grandchildren and it was a breeze. More

by ENIDDIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger, Dave Penny
Report | Print
Oct 03, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

September 30, 2022

Great prompt service. Thank-you. Easy to schedule online service appointments. Took my car in immediately. Short wait. More

by SHARONINZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Report | Print
Oct 03, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review, Sharon. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

September 29, 2022

Great service Craig was very attentive to my problem and came up with a great decision More

by GEDEAN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Sep 30, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

September 29, 2022

Craig gave the greatest service. My needs were taken care of expeditiously and professionally. Very much appreciated More

by GDEKEON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Sep 30, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad Craig had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smith Motor Sales of Haverhill Inc to be a positive one. Please don't hesitate to reach out if you need anything else.

September 28, 2022

I buy from Smith Motors because of the service men and Staff. That are great More

by JCURLEYB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Report | Print
Sep 28, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

September 27, 2022

It is impossible to get a telephone call to the service department properly answered. The service department acknowledges the problem, but nothing is done to fix it. More

by BRIAN@THEMEGCOMPANIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Sep 27, 2022 -

Smith Motor Sales of Haverhill Inc responded

Brian, Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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