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Smithtown Kia

St. James, NY

4.9
2,101 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 2,101 reviews

July 07, 2021

Gerard and his associates made our experience easy. I’ve already recommended the him and Smithtown Kia to a friend. Next time I need a vehicle this is on my short list. More

by Madjaq
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula and Tom
Jul 08, 2021 -

Smithtown Kia responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

July 07, 2021

Nice, clean, helpful and friendly. Low pressure and knowledgeable. We really appreciate all of your help and time when deciding which car to buy. Thank you! More

by Sara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Smithtown Kia responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Smithtown Kia. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

July 05, 2021

It was a Great Experience working with Frank!!!He had my car ready and he stayed after closing to explain and show me all about my New Sportage…Thank you!!! More

by Dcmen51
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Marinaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff, Jason Jautze
Jul 06, 2021 -

Smithtown Kia responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

July 04, 2021

From the moment I called to when I walked In, I received friendly, and very attentive service. Alexa was incredible to work with, so sweet, friendly, listened and answered all my questions, worked withy Bud More

by annemon883
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexa
Jul 06, 2021 -

Smithtown Kia responded

Congratulations on your recent purchase, Anne! At Smithtown Kia, our team strives to deliver an excellent experience and find you a vehicle that works within your budget. We hope to be of service to you again in the future, and please don't hesitate to contact us if you need assistance with anything else! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

July 02, 2021

Our sales rep Alex Fischler was excellent. He helped us through our whole experience. He was not pushy and made the experience seemless. he is definately an asset to your company. More

by sndnappi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
the finance guy we dealt with had the last name catapano very nice guy , Alex Fischler
Jul 02, 2021 -

Smithtown Kia responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Smithtown Kia. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

July 01, 2021

This is my first time leasing a car and I am so glad that I did so with Kia. I can't say enough good things about this dealership and specifically my salesman, Rick Groff. My fiancé leased a car with Rick fr More

by Toni Petrone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Groff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Smithtown Kia responded

Thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. We would like to congratulate you on your new 2022 Kia Seltos! We are very glad to hear that your experiences with it have been very positive. It was great doing business with you. We hope to see you again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

June 30, 2021

Rick Groff was polite and professional from beginning to end ! Helped us find the right car the perfect fit! Thank you I would highly recommend him More

by Doreensampler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Groff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Smithtown Kia responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

June 29, 2021

Frank was incredible to work with! He answered all my questions with patience and got me a great deal! More

by jackiem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Marinaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Smithtown Kia responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

June 29, 2021

My daughter and I had a great experience today with Gerard, Zach and Thomas! They made our second time buying a car at this Dealership a very nice and fun experience! Thank you for treating us like fam More

by Alylin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach from Allstate insurance and Thomas Catapano
Jun 30, 2021 -

Smithtown Kia responded

Thank you for leaving us this great review, Alyin. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

June 25, 2021

Excellent staff and service, I would recommend to everyone looking for an affordable and reliable experience. Staff was fantastic and extremely helpful in helping me find a vehicle More

by gprush18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Halliday
Jun 25, 2021 -

Smithtown Kia responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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