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Smithtown Kia
St. James, NY
2,282 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,282 reviews
November 26, 2025
Michael was amazing! He was so patient with me. Always answered my questions and answered my texts and calls. I would use him again. Amazing. Kia is so lucky to have He was so patient with me. Always answered my questions and answered my texts and calls. I would use him again. Amazing. Kia is so lucky to have him. More
by shamallobieta
Employees Worked With
Michael Kochman
November 19, 2025
This is my third lease through Gerard and the experiences keep getting better and better! Gerard is very professional and is always will to go the extra inch to make you feel comfortable. Paul is also fantas keep getting better and better! Gerard is very professional and is always will to go the extra inch to make you feel comfortable. Paul is also fantastic. If you are going to get a car from Kia, I highly suggest you go to Gerard. More
by Anthony Marchese
Employees Worked With
November 14, 2025
Salesman was good. Experience with the dealership was disappointing. We purchased a 2023 commercial cargo van through our business — no parkway windows, no rear seat — Experience with the dealership was disappointing. We purchased a 2023 commercial cargo van through our business — no parkway windows, no rear seat — clearly a commercial vehicle. Everything seemed fine until we discovered the van had been registered with passenger plates. When we contacted the dealer for a correction, they blamed us, claiming we never specified that a commercial vehicle should receive commercial plates. That explanation makes no sense, and if plate type truly required our input, we should have been given the option to choose at the time of purchase. Overall, a very frustrating and disappointing situation. More
by Disappointed Customer
Employees Worked With
Michael Kochman
November 13, 2025
Wonderful experience! Gerard was an absolute pleasure to work with and knew exactly what I wanted. Car shopping made pleasurable! Gerard was an absolute pleasure to work with and knew exactly what I wanted. Car shopping made pleasurable! More
by Regshadrude
Employees Worked With
November 08, 2025
Austin is so nice and personable. I usually hate car dealerships and the whole buying experience. He made it so easy. Highly recommend working with Austin. I usually hate car dealerships and the whole buying experience. He made it so easy. Highly recommend working with Austin. More
by colleendmultari
Employees Worked With
November 05, 2025
I had a terrible experience with Erin in the service department. She was nasty, rude and gave me the wrong information about my car which cost me more time and frustration then was necessary due to her department. She was nasty, rude and gave me the wrong information about my car which cost me more time and frustration then was necessary due to her lack of knowledge and unhelpful demeanor. I would NOT recommend this dealer AT ALL! More
by Jacn
November 02, 2025
Had a great experience. Michael was very cool and front desk girl was very welcoming. Enjoyed my experience with Jeff as well. Not sure why I have to meet some insurance guy Michael was very cool and front desk girl was very welcoming. Enjoyed my experience with Jeff as well. Not sure why I have to meet some insurance guy but 2nd dealer in a row trying to sell me all state. More
by Dsinkp
Employees Worked With
Michael Kochman
