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Smithtown Kia

St. James, NY

4.9
2,100 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 2,100 reviews

May 29, 2021

Alex Fischler, my salesman, was very professional and knowledgeable. He took the time to listen to what we needed and point out the models of the cars that were right for us. He was not pushy and allowe More

by kjre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom in finance, Alex Fischler
Jun 02, 2021 -

Smithtown Kia responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Smithtown Kia. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

May 27, 2021

Gerard was extremely helpful and friendly. He was very straightforward and worked with me to get me into a vehicle with no hassle! The entire process was very easy and simple. I would highly recommend vis More

by Alecpapaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Jautze
May 28, 2021 -

Smithtown Kia responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

May 27, 2021

Our salesman Alex Fischer was courteous and professional. He explained all the options the model we were interested in had to offer he really knew a lot about Kia products. More

by Vinnynjoan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Fischler, Jason Jautze
May 28, 2021 -

Smithtown Kia responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

May 26, 2021

I ONLY GET CARS FROM GERARD RENNIE! My husband's car unfortunately went on fire - freak accident and thankfully he was safe and all was okay, but he was left with no car. We wasted no time in calling G More

by Stephanie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom
May 26, 2021 -

Smithtown Kia responded

Congratulations on your new purchase, Stephanie! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

May 26, 2021

Really great experience at Smithtown Kia with Gerard Rennie. He was so helpful, full of information, and very patient while we made a decision. Gerard was very responsive to our questions and very profe More

by Lavieboheme84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Smithtown Kia responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

May 24, 2021

It was a pleasure to work with Alex Fischer. He is very professional and made my experience with Smithtown Kia pleasurable one. I leased a Kia Soul and Alex took the time to answer all my questions and c More

by Robin Olander Ladolcetta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Fischler
May 26, 2021 -

Smithtown Kia responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

May 20, 2021

Gerard was the perfect salesman to help my daughter with her first car purchase. He listened to exactly what she wanted style and safety wise while also let us tell him upfront what she was able to afford. More

by alixmo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Smithtown Kia responded

It is great to know that we were able to provide you and your daughter with a pleasant time purchasing your new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

May 20, 2021

I had a very pleasant experience at Smithtown Kia. Gerard Rennie assisted me immediately with unparalleled professionalism and courtesy. He drove me and my daughter in a golf cart braving the gauntlet of veh More

by Frank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Smithtown Kia responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

May 19, 2021

Can't say enough about Frank. He went above and beyond for us. Had such a great experience that we leased one car and bought two! More

by plgia95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Marinaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Smithtown Kia responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

May 08, 2021

I had a wonderful experience leasing my 2021 Kia K5 AWD from Smithtown Kia. My salesman Steven Pollina was a pleasure to deal with. No high pressure sales tactics, he was very professional and courteous, a More

by Virtual Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff in the Finance Dept also gets 5 stars, Steven Pollina
May 10, 2021 -

Smithtown Kia responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Steven and the rest of the Smithtown Kia team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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