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Smithtown Kia

St. James, NY

4.9
2,100 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 2,100 reviews

April 07, 2021

Gerard was a pleasure to work with throughout my car buying experience. The process was so easy and fast. I was trying to decide between two different levels of the Kia Telluride. At no time did I fe More

by dbfan714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey ( Finance) He was so much fun to chat with.
Apr 09, 2021 -

Smithtown Kia responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

April 06, 2021

Gerard was very respectful and didn't pressure us at all. The visit was very pleasant and a smooth transaction overall. I would recommend Smithtown Kia and Gerard to anyone who is in the market for a new Kia More

by EE2019
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Smithtown Kia responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

April 06, 2021

Very honest, knowledgeable and professional salesperson. I was showed several options within my budget for pre-owned and new vehicles. The dealership worked with me to find the best value for my budget. More

by sjennifer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Fischler
Apr 07, 2021 -

Smithtown Kia responded

Congratulations on your recent purchase, Jennifer! At Smithtown Kia, our team strives to deliver an excellent experience and find you a vehicle that works within your budget. We hope to be of service to you again in the future, and please don't hesitate to contact us if you need assistance with anything else! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

April 04, 2021

Our sales rep Alex was friendly, accommodating, and most of all, knowledgeable about the product that he was selling. Ditto for Scott. We never felt like we were being pressured in any way. Overall, buying More

by Donna and Rick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Fischler
Apr 05, 2021 -

Smithtown Kia responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

April 03, 2021

Gerard was extremely knowledgeable and respectful throughout the whole purchasing process. He never pressured me, and took the time to understand what I was looking for and worked with me to get me i More

by Megan.walters85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas
Apr 05, 2021 -

Smithtown Kia responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Smithtown Kia. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 29, 2021

Smithtown Kia is the best! Mike Halliday helped me lease my first new car , he was amazing! So helpful , responded quickly to all emails and questions. He really goes out of his way for the customer me and More

by Ang.xxnicol_
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Halliday
Mar 31, 2021 -

Smithtown Kia responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 29, 2021

Everyone was welcoming as soon as we entered. Attentive. Unlike what we experienced at a few other dealers. Alex Fischler was very helpful and pleasant. More

by kaylah196
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Fischler, Jason Jautze
Mar 31, 2021 -

Smithtown Kia responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

Mar 31, 2021 -

kaylah196 responded

We put a call into alex and he is assisting. Thank you.

March 25, 2021

Gerard took the time to ask me what I wanted in the car. He listened and didn’t push anything. He was personable and pleasant. More

by Jessiet_23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Smithtown Kia responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Smithtown Kia. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 24, 2021

Respectful honest salesman Caring for our needsWould Respectful honest salesman Caring for our needs Would highly recommend this dealership and this man The dealership was clean and Covid compliant fe More

by Mrslares
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 26, 2021 -

Smithtown Kia responded

I appreciate you letting others know about your recent experience. It is our goal for everyone to be in a comfortable and safe environment during these uncertain times. If there is anything else we can do for you, feel free to reach out! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 23, 2021

Our salesperson, Gerard, was Efficient, helpful, courteous and kind!!! I called and texted numerous times with questions and received return call or text almost immediately !!! Gerard was always a More

by Eibbed734
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Jautze
Mar 24, 2021 -

Smithtown Kia responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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