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Smithtown Kia
St. James, NY
2,094 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,094 reviews
July 10, 2020
I would recommend this dealership to everyone! This was the best experience I have ever had buying a car. Gerard was the best I will be sending everyone his way! Thank you! This was the best experience I have ever had buying a car. Gerard was the best I will be sending everyone his way! Thank you! More
by Shannon V.
July 08, 2020
Great experience! Had a great experience working with Steve and Jeff on the lease of my Kia Sportage! Both men were very helpful and professional! Would definitely rec Had a great experience working with Steve and Jeff on the lease of my Kia Sportage! Both men were very helpful and professional! Would definitely recommend Kia of Smithtown. More
by jbarone1967
Employees Worked With
Jeff in finance, Steven Pollina
July 08, 2020
Want to thank Janelle for reaching out to me, Jeff for explaining all the figures at closing, and especially salesman Ray Nassar for his help and patience working with me to make sure I had everything I w explaining all the figures at closing, and especially salesman Ray Nassar for his help and patience working with me to make sure I had everything I was looking for and that I received all the promotions that were available to me. This was my 3rd Optima with Smithtown KIA and I’d go back again. Nice people and great service. Catherine T. More
by catmar
Employees Worked With
July 07, 2020
Great experience! Our family has leased many Kia's from this dealership and have continued to have great experiences each time! My married son has leased a Kia Optima t Our family has leased many Kia's from this dealership and have continued to have great experiences each time! My married son has leased a Kia Optima twice (driving it presently) and I leased an Optima before (enjoyed it) and just traded it in for a Forte. My two younger sons also are driving Forte's (GT) Gerard was not only very helpful but he makes us feel like "family" After experiencing other dealerships (non Kia) I always felt like I was being bamboozled. I felt unimportant and would leave with a headache. I never felt this way when I went to St. James Kia! I highly recommend checking out this dealership! Ask for Gerard! He's Great! More
by Angela Cutrone
Employees Worked With
July 07, 2020
Straight Shooter Dealership Frank is honest and a straight shooter. Just a very honest and sincere dealer that offers his honest opinion. He was very helpful and provided excelle Frank is honest and a straight shooter. Just a very honest and sincere dealer that offers his honest opinion. He was very helpful and provided excellent service. More
by Alan
Employees Worked With
July 05, 2020
Absolute great experience. Knowledgeable and honest. Frank In Sales and Jeff in Finance I worked directly with. Happy with my new Kia Forte Lease thanks to them! Frank In Sales and Jeff in Finance I worked directly with. Happy with my new Kia Forte Lease thanks to them! More
by citera.michelle
July 03, 2020
I decided to come back to my hometown, Smithtown, to buy a car from NYC. I came across fake advertising in Queens with financing fees at 2k and lot fees to buy a car and didn’t want to deal with headache. M a car from NYC. I came across fake advertising in Queens with financing fees at 2k and lot fees to buy a car and didn’t want to deal with headache. My fiancé wanted to go to Hertz first because they were unloading cars and I am so glad we never seen because they were immediately rude at the door. I walk into Smithtown Kia to Alan Rosenberg. Greeted with a smile, he only showed me the cars I had asked about prior to coming in, KIA OPTIMA used under 14k. Found a perfect fully loaded used KIA OPTIMA EX with leather sets for $129995. We were financing and Jeffrey did an amazing job getting an 8.9% interest rate despite our credit because of our down payment. They detailed our car and we drove off the lot totally satisfied in our experience. More
by sshlimbaum100
Employees Worked With
Jeffrey Bratisa, Alan Rosenberg
June 30, 2020
Kyle was really helpful and knowledable helping us find exactly what we wanted. Customer service was awesome. I would 10/10 recommend Smithtown Kia and Kyle to anyone looking for a new car! exactly what we wanted. Customer service was awesome. I would 10/10 recommend Smithtown Kia and Kyle to anyone looking for a new car! More
by jannon36
Employees Worked With
Kyle Karlsen
June 27, 2020
GREAT EXPERIENCE OVERALL Dealt with Allen and Paul. Very knowledgeable. Asked us our needs and showed us exactly what we were looking for in the price range we were looking Dealt with Allen and Paul. Very knowledgeable. Asked us our needs and showed us exactly what we were looking for in the price range we were looking for, No pressure at all. It was a very enjoyable experience. More
by jangirl05
Employees Worked With
Alan Rosenberg
June 27, 2020
Mike made the process of buying a new Kia seamless and a great overall experience especially in the current environment. Would recommend in a minute. great overall experience especially in the current environment. Would recommend in a minute. More
by douglaslomma
Employees Worked With
Mike Halliday
