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Smithtown Kia

St. James, NY

4.9
1,788 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 1,788 reviews

January 21, 2015

We're super happy with a new car :) Georgis family We had very good experience shopping at Smithton Kia. Stephen is very knowledgeable and has been very helpful along the way. We certainly will rec More

by Angelo
Customer Service
Recommend Dealer
Yes
Employees Worked With
Stephen Giorgio
Jan 26, 2015 -

Smithtown Kia responded

Angelo, thank you for your positive review! It is an honor to work with such wonderful customers! We appreciate your feedback and are happy you enjoyed working with Stephen. Thank you for your recommendations and congratulations on your recent purchase. If there is anything further we can assist you with, please don’t hesitate to reach out! Smithtown Kia

January 19, 2015

Great service Just ended my 3 year lease with this dealer and salesman Stephen Giorgio convinced me to stay for my next lease. They made me an offer I couldn't refu More

by kerinator718
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Giorgio
Jan 20, 2015 -

Smithtown Kia responded

Thank you for your positive review! We strive to work with our customers and see what we can do for you, and what best suits you. It is great to hear that we were able to help you with your lease! We look forward to seeing you again! Smith Town Kia

January 13, 2015

We had an excellent experience with Stephen Giorgio. We had a great experience. Stephen was very helpful and knowledgeable about the Kia. He explored all of our options and was very patient and helpful. More

by Helenechris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen giorgio
Jan 13, 2015 -

Smithtown Kia responded

Thank you for taking the time to leave a review! We are thrilled to hear that you have a wonderful experience with us. Please do let us know if there is anything we can help you with in the future. Smithtown Kia

January 07, 2015

Misleading and deceptive Sales at KIA Smithtown To get me out of an early lease with Hyundai for a new KIA they assured me that I would have no costs and no worries leaving them my Hyundai for retur More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin Martinez
Jan 16, 2015 -

Smithtown Kia responded

Jim, We are truly sorry about your terrible experience with us at Smithtown Kia. This is definitely not how any customers of ours should be treated. It is also not our intention to mislead any customer of ours, and we try to take initiative for any mistakes or faults with our cars. Customer Service and is our priority so we appreciate your feedback as we do try to improve our services. As the If there is anything we could do to make things right, please contact us! Smithtown Kia

December 30, 2014

The good and the bad I just leased a 2015 Kia Optima from Smithtown Kia and was very pleased with the salesperson (Adam) and the sales manager whom we worked with. The pro More

by dannytac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam
Jan 13, 2015 -

Smithtown Kia responded

Danny, We apologize for your bad experience. However, thank you for letting us know. We strive to improve our process and customer service with each client. However, like many businesses, nobody is perfect. Every day is a learning experience for us, that is why all our reviews are useful to help us improve for clients that come after you. I hope you enjoy your new 2015 Kia Optima and give us a chance to earn your business the next time around. Again, we are sorry and do appreciate your feedback as we do try to improve our services. Smithtown Kia

December 24, 2014

2015 Kia Optima Lease Everything was going smoothly up until the point where we needed to get approval for a lease from the finance manager and the bank. There wasn't a ma More

by EduardKia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Giorgio
Dec 29, 2014 -

Smithtown Kia responded

Thank you for taking the time to express your overall experience at Smithtown Kia. We love to hear back from our customers! We do our best to make sure every customer has a smooth and easy experience. If there is anything more we can do for you, be sure to contact us! We hope to see you again. Enjoy your new 2015 Kia Optima! Smithtown Kia

December 04, 2014

Purchased a 2015 Kia Optima Over the weekend I went to Smithtown Kia to price the Kia Optima's. The Salesman, Stephen Giorgio greeted me when I arrived. When I told him I was i More

by Teresa V.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Giorgio
Dec 05, 2014 -

Smithtown Kia responded

Teresa, we are happy to hear your positive feedback! We love to hear back from our customers and know that they had a great experience with us. If you have any questions or concerns, please don't hesitate to let us know. Thank you, and enjoy your new 2015 Kia Optima! -Smithtown Kia

December 01, 2014

2015 Kia optima lease My overall experience with this dealership was relatively smooth, and a good one. I would recommend this dealerships and more importantly the dealeer More

by Jordan Burns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Giorgio
Dec 03, 2014 -

Smithtown Kia responded

Jordan, we appreciate that you took the time to leave us a review. Our team does their best to make sure every customer that comes in is taken care of and we can see that with your overall experience. Let us know if there is anything more we could do for you! We look forward to seeing you again! Enjoy your new 2015 Kia Optima! Smithtown Kia

December 01, 2014

Justin Martinez Since day one, I knew how great you are as a sales person, thank you for your patience and understanding, you are the greatest. And I will like to More

by lilly007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Martinez
Dec 03, 2014 -

Smithtown Kia responded

Thank you for the 5 star rating! We are happy to hear how well our staff treated you. Please contact us if there is anything more we could do for you. We hope to see you again! Smithtown Kia

November 29, 2014

Great Car & Service I went in the Kia dealership, and was helped right away by Victor J. Mulvey, I went on a test drive and liked the Kia Soul. He showed me all the Ki More

by mikeystrikes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor J. Mulvey
Dec 03, 2014 -

Smithtown Kia responded

Mikey, we are happy to hear about your all around pleasant and success experience at Smithtown Kia. Our team does their best to make sure every customer leaves satisfied. If you have any questions or concerns, don't hesitate to contact us! Enjoy your new Kia Soul! We hope to see you again. Smithtown Kia

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