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Smithtown Kia

St. James, NY

4.9
1,806 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 1,806 reviews

August 24, 2023

I’ve been leasing a Kia since 2017 and the customer service I get from Gerard is too notch. He’s friendly, personable and I’ve continued going back because of him. He makes it a ver pleasant experien More

by FreshPots
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Smithtown Kia responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

August 24, 2023

Third car from this dealer. Gerard was exceptionally helpful, even delivering the car to me when I had transportation issues. More

by Hbb
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Smithtown Kia responded

It was a pleasure to read about your third car-buying experience at Smithtown Kia. Congratulations on your new ride! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Gerard provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; I look forward to seeing you again in the future! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

August 23, 2023

Chad was very helpful. He understood that we had some prior commitments and was able to work around our schedule. We felt no pressure from him and that was very much apprec More

by Sniffymama
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Smithtown Kia responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

August 22, 2023

Decent. Nice people. Did not have a good selection of vehicles in stock. Not really their fault. Chad was very helpful. More

by djthor1043
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Smithtown Kia responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

August 19, 2023

Im very happy with my purchase. I would recommend this dealership to family & friends. My sales person Chad was very honest & good at his job. More

by ginacdestefano
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Smithtown Kia responded

Thank you for leaving us this review, Gina. I am very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

August 19, 2023

It was great working with Chad, I would recommended him to all of my friends and Family. Thank you Chad Chez and Smithtown Kia… More

by Ceefive0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Smithtown Kia responded

I really appreciate the kind recommendation. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

August 19, 2023

It was Awesome to work with Chad Chez . What a fantastic experience buying a Car at Smithtown Kia and all the good employees there. Thanks to Chad and Paul and Martin for a wonderful buying More

by Iceman4756
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Smithtown Kia responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

August 19, 2023

This dealership was absolutely great! Chad was the most helpful, transparent and kindest salesperson I have ever met. Chad never tried to rip me off or anything, I came with him with a co More

by stefanicornejo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Smithtown Kia responded

Stefani, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

August 18, 2023

Chad is the consummate professional. I wouldn’t buy a car from anyone else. Not pushy and very patient and it’s obvious he wants to make the customer happy. If buying a Kia is on your More

by Hoss1485
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Smithtown Kia responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

August 17, 2023

We will never buy a car from anyone but Chad! He’s the best- Honest, upfront, and trustworthy. We didn’t plan on getting a Kia until we met with Chad. Check out Kia of Smithtown and ask for Chad. More

by Shoss1486
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Smithtown Kia responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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