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Smithtown Kia

St. James, NY

4.9
1,779 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 1,779 reviews

July 18, 2023

Not all car dealerships operate in the same way, it is possible to find a dealership that respects your preferences and offers a no-pressure sales experience. This is what I found at Smithtown kia in St. More

by proudmomof3g1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Farley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Smithtown Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

July 16, 2023

Chad was very informative and provided much information about the vehicle we were looking for. He spent much time and provided comparisons between the vehicles we were looking at. He was very professional More

by Jmancpa2008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Fischler, Kevin Smith, Aashray Gandhi
Jul 18, 2023 -

Smithtown Kia responded

Thank you for taking the time to write about your experience with us! At Smithtown Kia, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Chad was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

July 16, 2023

Chad was amazing. Very professional and tended to our needs. Staff was really great. I have gotten three cars from there and there has never been any disappointment. P More

by Tabitha Scala
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Smithtown Kia responded

Thank you so much for taking time out of your day to share your experience with everyone, Tabitha. I believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

July 15, 2023

Chad was wonderful to work with. He is personable,knowledgeable and was extremely helpful. Very detail oriented.He made our first experience with Kia a pleasant one. More

by Joe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Smithtown Kia responded

Thank you for leaving us this great review, Joe! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

July 15, 2023

Best experience of any dealership we have gone to for years! Chad was absolutely amazing, helpful, kind, knowledgeable and made the entire process fantastic!! Will be repeat customers and tell people how More

by ggilroy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Smithtown Kia responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Chad provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

July 13, 2023

Very pleasurable experience purchasing my car. Chad was wonderful salesmen to work with. He listened to my likes and dislikes in a car and was able to find the perfect car for me. If I had a quest More

by quecoffee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Smithtown Kia responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Chad assisted you in such a detailed and customized manner. Give me a call if you have any further questions! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

July 12, 2023

Great experience at Kia. Chad was welcoming and amazing. We discussed different options for what was best for me as a first time buyer and ended up finding the perfect car. G More

by Rachelburton022
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Smithtown Kia responded

Thank you for writing this amazing review for our team, Rachel! I always appreciate customer feedback and am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

July 11, 2023

Rick was very pleasant and helpful to work with! We highly recommend him. Look forward to working with him in the future. More

by Chantel N.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Groff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Smithtown Kia responded

Thank you for the wonderful review, Chantel! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

July 10, 2023

Aashray was such a pleasure to work with. We had just come from another Kia dealership where we had a very bad experience. We were feeling pretty defeated and down on the whole process- meeti More

by Smash826
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aashray Gandhi
Jul 12, 2023 -

Smithtown Kia responded

Thank you for leaving us this review! I am very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

July 10, 2023

The supervisor was excellent and phenomenally and the customer service was great I will definitely recommend them to someone else . More

by Mercedes C-300
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aashray Gandhi
Jul 12, 2023 -

Smithtown Kia responded

Thank you for this amazing review, Mercedes! I really appreciate your business. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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