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Smithtown Kia

St. James, NY

4.9
1,758 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 1,758 reviews

June 18, 2023

Had good experience in Kia. Told Gerard what car I was looking for. He was very knowledgeable about car. When I went to pick the car up, he went over the car with me. More

by Tjkkouba
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Smithtown Kia responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

June 16, 2023

We had a great experience at Smithtown Kia. Our salesman Gerard was extremely personable and knowledgeable. In fact, every Kia employee was friendly and made us feel at very comfortable buyi More

by NewTellurideOwner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

NewTellurideOwner responded

Thank you for everything. We love our new Telluride.

June 15, 2023

Kia Smithtown was amazing. Great service. Great people. My salesman Chad was amazing. Very knowledgeable and nice. And he didnt make you feel like you were being ripped off More

by Anthonyp5810
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Groff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Smithtown Kia responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

June 15, 2023

Chad was very cordial and helpful in helping us pick the right car out of the lot. More

by Lbab
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Smithtown Kia responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

June 15, 2023

Purchased a Kia Telluride SX Prestige XLine from Smithtown Kia. I had the pleasure of working with Gerard Rennie. Spoke with him a few times about the Telluride and brought my wife to see it, sat wi More

by 4vers
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Smithtown Kia responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

June 14, 2023

Smithtown Kia helped me lease my SUV and addressed all of my questions and concerns. More

by rk
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Bartoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richie
Jun 20, 2023 -

Smithtown Kia responded

It is always our goal to earn your 5-star rating. However, it seems as if we came up short this time. I would very much appreciate learning more about your particular experience and what we can do to earn those 2 additional stars in the future. I look forward to hearing from you. Thank you! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

June 13, 2023

This the third car my family has bought from smithtown Kia. They have always taken great care of us. Chad is an excellent salesman and an even better guy. He made the whole process very easy for us and wa More

by Jcomo27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richie
Jun 15, 2023 -

Smithtown Kia responded

I cannot thank you enough for your wonderful review of Smithtown Kia and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

June 13, 2023

Smithtown Kia did everything in their power to make the car buying process feel easy. I never felt pressured or like I was being taken advantage of. Also, they took care of all the details behind the scene More

by Rwalko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Smithtown Kia responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

June 13, 2023

Chad and Rich made you feel like you were buying a car from someone you knew your whole life. The whole experience was professional and pleasant, they will see us and my family again, I can’t thank them e More

by kcory
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich liquori
Jun 15, 2023 -

Smithtown Kia responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

June 13, 2023

My salesman name was Chad and he was very knowledgeable and made the entire process a breeze. I was able to take my car home the same day with no issues. He made me feel like family. More

by shawanna Ricks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Smithtown Kia responded

Shawanna, thank you for this fantastic review! Family is just what you are and I am very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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