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Smithtown Kia

St. James, NY

4.9
2,077 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 2,077 reviews

July 25, 2023

Everyone was incredibly helpful from start to finish. They made the process of buying a new car a pleasure. More

by davebuttenhoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Jul 27, 2023 -

Smithtown Kia responded

Thank you for leaving us this great review, Dave! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

July 22, 2023

Personable and friendly. Chad answered all my questions and gave me valuable information. Give this man a bonus!!! More

by Jnewham29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Jul 25, 2023 -

Smithtown Kia responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

July 22, 2023

Top notch service. Super nice and down to earth salesman made the whole process effortless. More

by mcafiso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Smithtown Kia responded

Smithtown Kia would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top-notch customer service and they will be ecstatic to hear you left our store satisfied. I thank you for continually trusting us with your car-buying needs and it was a pleasure working with you. I hope you enjoy your new vehicle and look forward to working with you again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

July 21, 2023

The whole team here, with Gerard who was our point of contact, were really the best. Buying a car should be a good experience, and it definitely was. We were walked through every step from test drive and More

by Jimslineyjr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff in finance. (Apologies, I cannot remember her name). The woman who set up our insurance.
Jul 25, 2023 -

Smithtown Kia responded

Thank you for taking the time to share with us, Jim! The goal of the Smithtown Kia team is to ensure a painless and enjoyable purchasing process for each of our customers. I am happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

July 20, 2023

Chad and Marty were a pleasure to work with. They went the extra mile to make sure the vehicle I wanted was the one I received. Great team. More

by Jcarroll96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty, Chad Echezuria
Jul 24, 2023 -

Smithtown Kia responded

I really appreciate you taking the time to leave a review about your experience with Smithtown Kia. I am glad to hear that you felt the Smithtown Kia team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

July 20, 2023

I am so excited to have my new car! Chad was very kind and helpful with the entire process. More

by kp22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Jul 24, 2023 -

Smithtown Kia responded

Thank you for leaving us this review. I am very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

July 19, 2023

Chad was professional, friendly, and especially patient. He provided excellent service and was very informative.. The staff was also very helpful. More

by rieu51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Jul 19, 2023 -

rieu51 responded

Thank you.

July 19, 2023

Gerard and the whole team went above and beyond to help me find what I needed and make sure I was satisfied with my vehicle. He was very professional and provided a confident no pressure sales experience. More

by arinpogany
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Smithtown Kia responded

Arin, thank you for taking the time to leave us such a great review! I appreciate every hard-working member of our sales team, and I am thrilled to know Gerard went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact me directly! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

July 18, 2023

Not all car dealerships operate in the same way, it is possible to find a dealership that respects your preferences and offers a no-pressure sales experience. This is what I found at Smithtown kia in St. More

by proudmomof3g1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Farley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Smithtown Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

July 16, 2023

Chad was amazing. Very professional and tended to our needs. Staff was really great. I have gotten three cars from there and there has never been any disappointment. P More

by Tabitha Scala
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Jul 18, 2023 -

Smithtown Kia responded

Thank you so much for taking time out of your day to share your experience with everyone, Tabitha. I believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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