Lance Farley
Lance Farley at Smithtown Kia
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Lance Farley

General Manager

Smithtown Kia

726 Middle Country Rd
St. James, NY 11780

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5.0
34 Reviews
5.0

34 Reviews

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34 Reviews of Lance Farley

April 09, 2024

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Employee Rating

Gerard was beyond helpful. He really goes above and beyond his job, he knows his stuff and he makes the whole process comfortable and uncomplicated. He also takes the time to e More

by Kemccolgan
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Gerard Rennie, Tom Watson

Apr 11, 2024

Smithtown Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear Gerard was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 23, 2024

Dealership Rating
Employee Rating

My experience at Kia was wonderful. My dealer Chad, was very friendly and mine and my dad’s experience was very comfortable. A very good dealership, highly recommend. More

by Saigayathri Anand
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 26, 2024

Smithtown Kia responded

I really appreciate the kind recommendation, Saigayathri. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 10, 2024

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Employee Rating

We can’t say enough about the care and attention we received from smithtown Kia. This is our 4th car we bought from this dealership and the team went above and beyond to make our experience exceptional More

by Jenniferbari
Recommend Dealer
Yes
Mar 12, 2024

Smithtown Kia responded

Jennifer, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 02, 2024

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Employee Rating

I purchased a new Kia sorento and I am very happy with the deal I received and the service was terrific. My salesman chad made it a seamless transition from my old lease into this new car. He was a pleasu More

by cmarcinka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Echezuria

Mar 05, 2024

Smithtown Kia responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 28, 2024

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Employee Rating

Excellent service and inventory available. Very professional and helpful Salesman. Gerard Rennie was very knowledgeable, helpful and to the point. We are extremely happy with our car and l More

by Premal Jani
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 01, 2024

Smithtown Kia responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

December 23, 2023

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Absolutely amazing experience! Working with Lance and Chad made buying our new Telluride a smooth and pleasant experience. Everyone from top to bottom at Smithtown Kia was profes More

by Michelle Gallucci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Echezuria

Dec 27, 2023

Smithtown Kia responded

Michelle, thank you for your kind words, and congratulations on your new car! I am very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

December 19, 2023

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Employee Rating

Had a great experience with Chad from Smithtown Kia! Chad and the rest of staff were great and super helpful along the way. We love our new 2024 Kia Sportage!! Shout out to Theresa with AllState as well More

by devonhennessy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Preston, Kevin Bartoli, Chad Echezuria , Theresa Fay, Marty (Finance),

Dec 20, 2023

Smithtown Kia responded

Devon, first and foremost thank you so much for leaving this fantastic review! At Smithtown Kia, our team will do whatever it takes to make sure our guests get the best deal. I hope you are continuing to enjoy your new 2024 Kia Sportage and can't wait to see you again soon! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

October 10, 2023

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I dealt with salesman Gerard Rennie. Very helpful, personable and polite. Listened to what I was looking for, found my car quickly and made the lease process very easy. The rest of the s More

by ed15h
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerard Rennie

Oct 12, 2023

Smithtown Kia responded

Thank you for leaving us this great review, Ed! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

September 30, 2023

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Employee Rating

Our purchasing process was seamless and simple. Smithtown KIA had a very good inventory of the model car that we were interested in. Gerard provided much information in regards to the different tri More

by stevecra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerard Rennie , Erica Bergen

Oct 03, 2023

Smithtown Kia responded

Thank you so much for taking time out of your day to share your experience with everyone, Steve. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

August 26, 2023

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This is the second car I’m purchasing from this dealership. I’ve had nothing but great experiences stemming from the sales person Gerard to the manager, Paul and the finance person Marty. It is a p More

by Nv3pmichael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerard Rennie , Erica Bergen

Aug 29, 2023

Smithtown Kia responded

Thank you for leaving us this great review. I am very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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