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Smithtown Kia

St. James, NY

4.9
2,077 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 2,077 reviews

May 26, 2023

Chad was absolutely amazing! ! He was super friendly and very helpful. Everyone at Kia was great, everything was clean and organized. I am so excited to be a new member of the Kia More

by alana.aiko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
May 31, 2023 -

Smithtown Kia responded

Alana, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

May 26, 2023

Chad is friendly and approachable. He answered all of my questions…2x. Even when I thought there was a hiccup, Chad was already on it to make sure the purchase went as smoothly as poss More

by sweetlee12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
May 31, 2023 -

Smithtown Kia responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

May 24, 2023

Courteous greeting. Very patient and attentive.. covered all the important details in a professional manner. More

by Joe z
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Smithtown Kia responded

Thank you for reaching out, Joe! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

May 24, 2023

My whole experience with this dealership was amazing. Rich in finance was an absolute gem More

by Jmazza2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Marinaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Smithtown Kia responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

May 24, 2023

Gerard made the car buying process as smooth as possible in my first car purchase. I felt he was on my side and at no point pressured me into making a rash decision. He was very knowledgeable about the feat More

by Joe Chinkel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Smithtown Kia responded

Joe, I cannot thank you enough for your wonderful review of Smithtown Kia and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

May 24, 2023

Very well customer orientated. Mr chad is on the ball at kia had a small issue and he took care of it n a jiff More

by Kennycardillo606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bartoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Echezuria
May 30, 2023 -

Smithtown Kia responded

It is always our goal to earn your 5-star rating. However, it seems as if we came up short this time. I would very much appreciate learning more about your particular experience and what we can do to earn those 2 additional stars in the future. I look forward to hearing from you. Thank you! Sincerely, Kevin Bartoli, Kbartoli@smithtownkia.com

May 23, 2023

Gerard was awesome and very knowledgeable. He educated me every step of the way to ensure I got the best deal. Thank you!! More

by Rosa E
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Smithtown Kia responded

Thank you for this amazing review, Rosa! We really appreciate your business. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

May 20, 2023

I can not express enough how grateful I am to have been able to work with such an amazing team when it came to help lease my 24 year old single mother of 2 daughter a new car!!! We were in a situation wher More

by Kimdistefano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richie in finance
May 23, 2023 -

Smithtown Kia responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

May 18, 2023

Gerard handled our purchase and was easy to deal with, helpful and professional. He worked around our schedule with no pressure. I would highly recommend him More

by vmundo57
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Smithtown Kia responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

May 18, 2023

Very pleasant experience! The staff was friendly and knowledgeable. I’ve purchased and leased many cars. This was the most pleasant and enjoyable. My salesman was the best! More

by Lisa DeSanno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Smithtown Kia responded

Lisa, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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