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Smithtown Kia

St. James, NY

4.9
2,077 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 2,077 reviews

September 06, 2022

Wonderful experience … Gerard was my salesman Love him…. Was very patient and explained everything to me great! More

by Nannypop90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Smithtown Kia responded

Nannypop90, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Gerard's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

September 03, 2022

The customer service at this location is above and beyond impeccable. From the moment we walked in and spoke to the receptionist to the very last moment when we got the keys to our car. Frank Marinaro our s More

by lauradina2017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Marinaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Smithtown Kia responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

September 02, 2022

Gerard was wonderful to work with. He and Richard LaQuori were honest, forthright, friendly, knowledgeable and accommodating. Gerard helped me select the car I wanted, offered it at a More

by Bruce D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard LaQuori
Sep 07, 2022 -

Smithtown Kia responded

We cannot thank you enough for your wonderful review of Smithtown Kia and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

September 01, 2022

This dealership was great, we had quick service and Gerard was great. We were able to test drive the SUV and we’re able to pick it up the next day. More

by rachelgrimaldi13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Marinaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Groff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Fischler, Tyler Williamson, Kevin Smith
Sep 06, 2022 -

Smithtown Kia responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

August 31, 2022

Alex was very attentive and helpful. He answered all of our questions and was thorough in explaining all aspects of our new car. More

by Tmac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Fischler
Sep 02, 2022 -

Smithtown Kia responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

August 31, 2022

Gerard was very informative and easy to work with a top-rated salesman with a wealth of knowledge and well informed on all KIA products should be advanced higher in the KIA world. More

by tomwolf64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Smithtown Kia responded

tomwolf64, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Gerard's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

August 31, 2022

Great service. Not pushy. No pressure. Honest and no games. Very pleased with our experience purchasing a new Kia More

by Scott V
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Smithtown Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

August 30, 2022

Should not be charging returning customers $3,000. 00 over sticker price. Salesmen Alex was Great, honest and helpful, great guy to work with, thank you Alex. More

by joe.staudt5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Fischler
Sep 01, 2022 -

Smithtown Kia responded

joe.staudt5, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

August 29, 2022

Everybody was pleasant to work with and the sales associate was very easy to work with and made the car buying experience very pleasant. Would definitely purchase another car from this dealership. More

by NY2022
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Smith
Aug 31, 2022 -

Smithtown Kia responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

August 29, 2022

The salesmen Gerard made the experience quick and easy, he got me exactly what I wanted. My new car is amazing More

by Jrode22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Smithtown Kia responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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