
Smithtown Nissan
St. James, NY
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2,858 Reviews of Smithtown Nissan
Overall experience Quick and knowledgeable salesmen. Friendly environment, where people work together to get matters resolved. No pressure, just answers to your question Quick and knowledgeable salesmen. Friendly environment, where people work together to get matters resolved. No pressure, just answers to your questions. They made the transition as quick and pleasant as they could. More
Disappointing The first time I went to get my car lease was great. my second experience was unprofessional. I always recommended smithtown Nissan, but unfortunately The first time I went to get my car lease was great. my second experience was unprofessional. I always recommended smithtown Nissan, but unfortunately I can't now. I spoke to a customer service rep on the phone about my experience. It's a shame because I walked in knowing exactly what I wanted and still had to deal with gimmicky and terrible service from the sales associate. If he wasn't rude I would have gave him a 10 liked he asked for. almost all the questions we asked were avoided. The manager knew what he was doing and talking about, but I don't know if he was aware of the service we were actually getting. I was pretty much confirming every important part of the transaction with him and not the sales person. I have to pick a person so I put the financial woman's name because she was great. I do not remember the sales associate nor do I want to. On a side note, The service area is amazing, as well as my first experience. More
ONLY PLACE I BUY MY LAST 4 PURCHASES WERE MADE AT SMITHTOWN NISSAN- THE REASON BEING I HEARD A RADIO COMMERCIAL FOR THE DEALERSHIP A FEW YEARS BACK AND DIDNT BELIEVE T MY LAST 4 PURCHASES WERE MADE AT SMITHTOWN NISSAN- THE REASON BEING I HEARD A RADIO COMMERCIAL FOR THE DEALERSHIP A FEW YEARS BACK AND DIDNT BELIEVE THE CLAIMS OF THE ANNOUNCERS- SO I WENT IN TO SEE FOR MY SELF AND I WAS BLOWN AWAY HOW GREAT THEIR SERVICE SALES PARTS DEPTS WERE. More
genuinely kind Car shopping it not enjoyable for me; Kenny was a genuinely nice guy which made it very easy to work with him. He was extremely helpful and accommodat Car shopping it not enjoyable for me; Kenny was a genuinely nice guy which made it very easy to work with him. He was extremely helpful and accommodating. Other staff at the dealership was also very friendly. I would definitely recommend Kenny to my friends. More
Thorough Experience with Fantastic Service This was my first time leasing a vehicle and I felt well-informed and supported. Danny Gomez is a fantastic salesperson! I felt that his recommendat This was my first time leasing a vehicle and I felt well-informed and supported. Danny Gomez is a fantastic salesperson! I felt that his recommendations were fair and I did not feel pressured while making decisions. I am thrilled with the service I received and my new lease! More
Great sales service Keith Hogan a great sales person very helpful and don't rushing or pressure . I will definitely recommend Keith Hogan Nissan Smithtown to my friends a Keith Hogan a great sales person very helpful and don't rushing or pressure . I will definitely recommend Keith Hogan Nissan Smithtown to my friends and family . More
Great Costume Service (AGAIN) My family have been leasing cars from Smithtown Nissan for years now always great service. 3 years ago I leased my own car and the process was smooth My family have been leasing cars from Smithtown Nissan for years now always great service. 3 years ago I leased my own car and the process was smooth and easy. This year I turned in my car and got a new lease, again....smooth process. We always come and ask for Bob M to work with, always a pleasure. More
Wonderful Experience We were unsure about leasing a Nissan Rouge. A few minutes after talking to our salesman, Matty Brown, we were convinced we were making the correct de We were unsure about leasing a Nissan Rouge. A few minutes after talking to our salesman, Matty Brown, we were convinced we were making the correct decision. He laid all the details out for us in an easy to understand manner. In our test drive he showed us all the great features of the Rouge. When we picked up the car Matty went out in another drive and explained everything. He was great. There was no haggling or pressure to buy additional items. Matty got us a great price on a great car. More
"Excellent Experience" I had an excellent experience with the leasing of my new Rogue! I had the pleasure of dealing with Keith Kozik, my salesman. He was very knowledgeab I had an excellent experience with the leasing of my new Rogue! I had the pleasure of dealing with Keith Kozik, my salesman. He was very knowledgeable about the car. He allowed me to test drive the car and answered all the questions I had. Joe Urso, manager , was very helpful and really listened to me and made the sale a positive one. I was really impressed with Joe and Keith and how they worked together to allow me to drive away with a beautiful Rogue. No pressure, no hassle, no rush and no hidden fees!!!! Picking up the car was quick! Everything was explained to me upon arrival and my car was ready, polished and cleaned to perfection! Keith went over service and showed me all the features of the car. I couldn't ask for better service! Thank you!!! I would highly recommend Keith and Joe and Smithtown Nissan to anyone looking to purchase/lease a car! Terrific experience! More
car lease The entire buying process was easy and without headaches. Maggie Trofa was super helpful and gave us different options on the new lease. I will defini The entire buying process was easy and without headaches. Maggie Trofa was super helpful and gave us different options on the new lease. I will definitely recommend her and the Nissan dealer to my friends and family. More