Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Smithtown Volkswagen
St James, NY
2,205 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,205 reviews
May 27, 2021
Jim was always available to talk when I needed him. He made sure everything went smoothly. He even picked me up at the train station as I traveled 4 hours to get to Smithtown. made sure everything went smoothly. He even picked me up at the train station as I traveled 4 hours to get to Smithtown. More
by irongirl59
Employees Worked With
Mike DiMaria, Jim Rogers
May 26, 2021
Tom in the service department was excellent! Got repairs covered via VW warranty on our used Jetta, purchased out of state. Rock on Tom, thank you!! covered via VW warranty on our used Jetta, purchased out of state. Rock on Tom, thank you!! More
by HRSECRZYNY
Verified CustomerEmployees Worked With
Tom Wilde
May 25, 2021
Came to look at cars and Adam helped me lease a new Volkswagen. He was super helpful and friendly, and made the process very smooth! Volkswagen. He was super helpful and friendly, and made the process very smooth! More
by jarrba1
Employees Worked With
May 23, 2021
Great experience bob ribaudo helped out with everything. Fastest car buying experience i ever had .he was nice to take the time to show my daughter how to use the features in car . Fastest car buying experience i ever had .he was nice to take the time to show my daughter how to use the features in car . More
by Rick R
Employees Worked With
May 22, 2021
Jim Rogers attention and service as soon as you walk in was great. There’s no hidden fees with them everything straight forward. The day of picking up my car no more then 30 min between signing papers and was great. There’s no hidden fees with them everything straight forward. The day of picking up my car no more then 30 min between signing papers and etc. nice quick and easy. Overall Great. More
by Jr
Employees Worked With
Mike DiMaria, Jim Rogers
May 21, 2021
Other car dealers make you feel like you are worked over before you and pack a ton of extra fees in their pricing. Bob Ribaudo was helpful, knowledgeable, and respectful of my budget. Mike Dimaria in Fina before you and pack a ton of extra fees in their pricing. Bob Ribaudo was helpful, knowledgeable, and respectful of my budget. Mike Dimaria in Finance was thorough as well as respectful of my time. More
by Tracy
May 21, 2021
The Volkswagen dealership in Smithtown has always been good with informing me with the right information concerning any questions I might have about my GTI. good with informing me with the right information concerning any questions I might have about my GTI. More
by jackcut
Employees Worked With
Danielle Dipietro
May 20, 2021
I worked with sal and the manager and closed the deal in less than an hour. No BS and no games. They give you the best price, take it or leave it! No back and forth. My time on a Saturday was not wasted!! less than an hour. No BS and no games. They give you the best price, take it or leave it! No back and forth. My time on a Saturday was not wasted!! More
by Marisa.gio
Employees Worked With
May 20, 2021
Sal was easy to work with and offered helpful suggestions to get us into the right car. The finance part of the experience was very quick and painless compared to other dealerships I have dealt with in the to get us into the right car. The finance part of the experience was very quick and painless compared to other dealerships I have dealt with in the past. More
by mikec01
Employees Worked With
May 20, 2021
Bob was extremely helpful and knowledgeable. He worked within my budget and made sure I was happy with my purchase. There was no hidden fees as well. Very upfront and transparent. within my budget and made sure I was happy with my purchase. There was no hidden fees as well. Very upfront and transparent. More
by lpapillo
Employees Worked With
