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Smithtown Volkswagen
St James, NY
2,205 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,205 reviews
May 20, 2021
Perfect Experience All the way Around !A Pleasure to Perfect Experience All the way Around ! A Pleasure to Deal with an "Old Fashioned !" No BS or Tricks Dealer !!! Simply the Best !!! From Someon Perfect Experience All the way Around ! A Pleasure to Deal with an "Old Fashioned !" No BS or Tricks Dealer !!! Simply the Best !!! From Someone who spent 10-12 Years in this Business till Early 2000's in Sales and Management ! When a Handshake meant Something !!! More
by ccheese
Verified Customer
May 19, 2021
Sales man does not care of my business , never follow up , price too high .would not recommend this dealer to anyone , very disappointed will go some where else to purchase car , price too high .would not recommend this dealer to anyone , very disappointed will go some where else to purchase car More
by waima88
May 19, 2021
Vinay Krishna was wonderful to deal with. Extremely knowledgeable and patient. He was not at all pushy. Worked with me. Took care of all aspects of deal and it was the fastest turn-around in my 25 year knowledgeable and patient. He was not at all pushy. Worked with me. Took care of all aspects of deal and it was the fastest turn-around in my 25 years of buying new cars. More
by Brooke
Employees Worked With
Vinay Krishna
May 19, 2021
Quick and easy to make an appointment. Constant communication and friendly service advisors. Usually the ehh part of a dealership this service station is great communication and friendly service advisors. Usually the ehh part of a dealership this service station is great More
by s.scherer713
Employees Worked With
Tom Wilde
May 17, 2021
Bob Ribaudo From the sales department made a deal. He was excellent to work with. I felt comfortable every step of the way. I will definitely recommend him to my friends and family. excellent to work with. I felt comfortable every step of the way. I will definitely recommend him to my friends and family. More
by jbuscemi63
Employees Worked With
May 16, 2021
Very professional service tech they were able to locate the oil leak and hopefully it is repaired. So far so good. They had the car for 1 week but offered a loaner. Overall a good experience! the oil leak and hopefully it is repaired. So far so good. They had the car for 1 week but offered a loaner. Overall a good experience! More
by ELDORAGS3
Employees Worked With
Tom Wilde
May 15, 2021
Everyone was great. Straightforward, easy to work with, true to their word. The process was quick and painless, from getting the lease to signing to picking it up. true to their word. The process was quick and painless, from getting the lease to signing to picking it up. More
by acker.jaclyn
Employees Worked With
Mike DiMaria, Jim Rogers
May 14, 2021
James in service is GREAT! Bob & mike are also great in sales. Honest and straight forward! As a team they make going to the dealership easy. sales. Honest and straight forward! As a team they make going to the dealership easy. More
by jayarrastia
May 14, 2021
All i can say is that i have been in many dealerships and is always hidden fees in the end. Smithtown Volkswagen is and honest friendly and transparent would not go anywhere else thank you Smithtown VW and is always hidden fees in the end. Smithtown Volkswagen is and honest friendly and transparent would not go anywhere else thank you Smithtown VW and Bob Ribaudo for your honest and friendly service More
by MDeleon
May 14, 2021
Amazing dealership with a great sales team. Jim saw me last minute and even came in on a day off to make sure getting my new car fit with my schedule. Couldn’t recommend Smithtown VW enough for any car pu last minute and even came in on a day off to make sure getting my new car fit with my schedule. Couldn’t recommend Smithtown VW enough for any car purchase More
by s.scherer713
Employees Worked With
Jim Rogers
