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Smithtown Volkswagen
St James, NY
2,222 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,222 reviews
May 23, 2021
Great experience bob ribaudo helped out with everything. Fastest car buying experience i ever had .he was nice to take the time to show my daughter how to use the features in car . Fastest car buying experience i ever had .he was nice to take the time to show my daughter how to use the features in car . More
by Rick R
Verified CustomerEmployees Worked With
May 22, 2021
Jim Rogers attention and service as soon as you walk in was great. There’s no hidden fees with them everything straight forward. The day of picking up my car no more then 30 min between signing papers and was great. There’s no hidden fees with them everything straight forward. The day of picking up my car no more then 30 min between signing papers and etc. nice quick and easy. Overall Great. More
by Jr
Employees Worked With
Mike DiMaria, Jim Rogers
May 21, 2021
Other car dealers make you feel like you are worked over before you and pack a ton of extra fees in their pricing. Bob Ribaudo was helpful, knowledgeable, and respectful of my budget. Mike Dimaria in Fina before you and pack a ton of extra fees in their pricing. Bob Ribaudo was helpful, knowledgeable, and respectful of my budget. Mike Dimaria in Finance was thorough as well as respectful of my time. More
by Tracy
May 21, 2021
The Volkswagen dealership in Smithtown has always been good with informing me with the right information concerning any questions I might have about my GTI. good with informing me with the right information concerning any questions I might have about my GTI. More
by jackcut
Employees Worked With
Danielle Dipietro
May 20, 2021
Perfect Experience All the way Around !A Pleasure to Perfect Experience All the way Around ! A Pleasure to Deal with an "Old Fashioned !" No BS or Tricks Dealer !!! Simply the Best !!! From Someon Perfect Experience All the way Around ! A Pleasure to Deal with an "Old Fashioned !" No BS or Tricks Dealer !!! Simply the Best !!! From Someone who spent 10-12 Years in this Business till Early 2000's in Sales and Management ! When a Handshake meant Something !!! More
by ccheese
May 20, 2021
Bob was extremely helpful and knowledgeable. He worked within my budget and made sure I was happy with my purchase. There was no hidden fees as well. Very upfront and transparent. within my budget and made sure I was happy with my purchase. There was no hidden fees as well. Very upfront and transparent. More
by lpapillo
Employees Worked With
May 20, 2021
I worked with sal and the manager and closed the deal in less than an hour. No BS and no games. They give you the best price, take it or leave it! No back and forth. My time on a Saturday was not wasted!! less than an hour. No BS and no games. They give you the best price, take it or leave it! No back and forth. My time on a Saturday was not wasted!! More
by Marisa.gio
Employees Worked With
May 20, 2021
Sal was easy to work with and offered helpful suggestions to get us into the right car. The finance part of the experience was very quick and painless compared to other dealerships I have dealt with in the to get us into the right car. The finance part of the experience was very quick and painless compared to other dealerships I have dealt with in the past. More
by mikec01
Employees Worked With
May 19, 2021
Quick and easy to make an appointment. Constant communication and friendly service advisors. Usually the ehh part of a dealership this service station is great communication and friendly service advisors. Usually the ehh part of a dealership this service station is great More
by s.scherer713
Employees Worked With
Tom Wilde
May 19, 2021
Vinay Krishna was wonderful to deal with. Extremely knowledgeable and patient. He was not at all pushy. Worked with me. Took care of all aspects of deal and it was the fastest turn-around in my 25 year knowledgeable and patient. He was not at all pushy. Worked with me. Took care of all aspects of deal and it was the fastest turn-around in my 25 years of buying new cars. More
by Brooke
Employees Worked With
Vinay Krishna
