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Smithtown Volkswagen
St James, NY
2,205 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,205 reviews
April 27, 2021
I just took delivery of my new Jetta today and I must say I love the car and my overall experience with Smithtown VW was exceptional. I worked with Vinay Krishna (sales and finance) and he was extremely kno I love the car and my overall experience with Smithtown VW was exceptional. I worked with Vinay Krishna (sales and finance) and he was extremely knowledgeable, friendly, professional and so responsive to all my questions and requests. Thank you Vinay and Smithtown VW! More
by LGD
Employees Worked With
Vinay Krishna
April 26, 2021
Very nice experience. Listened to what I was looking for and what I could afford. Not pushy and very understanding and helpful. I would recommend this dealership to others. Bob made us feel comfortable a and what I could afford. Not pushy and very understanding and helpful. I would recommend this dealership to others. Bob made us feel comfortable and that he was gonna do what ever he could to make us happy. Thank you 😊 More
by Jennifer Dickinson
Verified CustomerApril 26, 2021
Very positive experience. I leased a VW Jetta four years ago and feel it was the best car I ever drove. In returning to the same VW dealer I found exactly the car I wanted at a reasonable rate. ago and feel it was the best car I ever drove. In returning to the same VW dealer I found exactly the car I wanted at a reasonable rate. More
by morrongidm
Employees Worked With
Vinay Krishna is outstanding.
April 26, 2021
Buying a car at Smithtown Volkswagen was the most pleasant experience I've had in a dealership in 30 years of buying cars. Jim Rogers was knowledgeable and easy to deal with and manager Jhon Jaramill pleasant experience I've had in a dealership in 30 years of buying cars. Jim Rogers was knowledgeable and easy to deal with and manager Jhon Jaramillo gave me what I considered a fair price on my trade. More
by jc19369
Employees Worked With
Jim Rogers
April 26, 2021
Well taken care of by Sal D’Amico in Sales, by Mike in Management and Mallory at the front desk...great job done by all Management and Mallory at the front desk...great job done by all More
by tjmurph53
April 25, 2021
Second time we had the pleasure of buying a car from Bob Ribaudo. Friendly, knowledgeable and best of all no pressure whatsoever.The best! We will continue to recommend him and dealership to friends and fam Ribaudo. Friendly, knowledgeable and best of all no pressure whatsoever.The best! We will continue to recommend him and dealership to friends and family More
by dogaroo8
April 25, 2021
Jim was great and provided top level service when getting a deal done for my car. He was persistent and extremely responsive with all of my questions. a deal done for my car. He was persistent and extremely responsive with all of my questions. More
by wolff.michael.j
Employees Worked With
Jim Rogers
April 24, 2021
Everything went smoothly. Scott Miller was knowledgeable and helpful. He carefully explained the car's features I would be happy to recommend Smithtown Volkswagen and Scott Miller. and helpful. He carefully explained the car's features I would be happy to recommend Smithtown Volkswagen and Scott Miller. More
by fakelley
Employees Worked With
Scott Miller
April 23, 2021
they are the fastest of the east, all went smooth and fast, great customer service I never knew I could close a sales transaction in less then 15 minutes thank you, will come again fast, great customer service I never knew I could close a sales transaction in less then 15 minutes thank you, will come again More
by johnnyfcastro
April 22, 2021
The people at sales are great, transparent and caring. The service department lacks empathy, organization and clarity. Nala of the service department is great though. The service department lacks empathy, organization and clarity. Nala of the service department is great though. More
by michaelcrespo559
Employees Worked With
Tom Wilde, James Coughlin
