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Smithtown Volkswagen
St James, NY
2,222 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,222 reviews
May 03, 2021
The service was spatacularTom met my needs with his help The service was spatacular Tom met my needs with his help and concerns. He always is a pleasant consultant and I would go to him The service was spatacular Tom met my needs with his help and concerns. He always is a pleasant consultant and I would go to him More
by rtblasius
Verified CustomerEmployees Worked With
Tom Wilde
May 01, 2021
By far the single best used car buying experienced I’ve ever had! Catherine and the salesman Jamie were excellent, pleasant, low pressure and worked out a fair price. I really appreciate the fact that ever had! Catherine and the salesman Jamie were excellent, pleasant, low pressure and worked out a fair price. I really appreciate the fact that there were NO additional/hidden fees and I wasn’t penalized for paying cash. Pick up was a little disorganize, but overall an excellent experience! Thank you, Smithtown Volkswagen! More
by Rusnap
Employees Worked With
Jamie Sackstein—Sales. 5 Star!, Mike DiMaria, Katherine Mera
April 30, 2021
There was no pressure to buy and the sales person Bob Ribaudo explained everything just right. Bob also found the exact car we were looking for. Ribaudo explained everything just right. Bob also found the exact car we were looking for. More
by jackcut
Employees Worked With
April 30, 2021
Knowledgeable service department, friendly employees and fast service. Tom Wilde explained to me what was wrong with my car, ordered the parts and had me back on the road before lunch! Thanks Smithtown VW! fast service. Tom Wilde explained to me what was wrong with my car, ordered the parts and had me back on the road before lunch! Thanks Smithtown VW! More
by vecho1
Employees Worked With
Tom Wilde
April 30, 2021
Sales rep. Was great. Adam Shifrin. The minute I walked in the door was greeted. Friendly, listened to what I said I was there for. It was just a pleasure working with Adam to achieve my goal. I was recomm in the door was greeted. Friendly, listened to what I said I was there for. It was just a pleasure working with Adam to achieve my goal. I was recommended to Adam by my daughter who did purchase More
by maspeed18
Employees Worked With
April 29, 2021
Scott was very kind and helpful.I highly recommend Scott was very kind and helpful. I highly recommend visiting Smithtown Volkswagen, they have a great team of employees that will do anything they can Scott was very kind and helpful. I highly recommend visiting Smithtown Volkswagen, they have a great team of employees that will do anything they can go make you feel comfortable. More
by jackwong90
Employees Worked With
Scott Miller
April 28, 2021
The staff was friendly, professional and extremely knowledgeable while adhering to CDC guidelines. The waiting room was equipped with beverages and snacks which made the wait more enjoyable. knowledgeable while adhering to CDC guidelines. The waiting room was equipped with beverages and snacks which made the wait more enjoyable. More
by joanniep
Employees Worked With
Tom Wilde
April 27, 2021
I just took delivery of my new Jetta today and I must say I love the car and my overall experience with Smithtown VW was exceptional. I worked with Vinay Krishna (sales and finance) and he was extremely kno I love the car and my overall experience with Smithtown VW was exceptional. I worked with Vinay Krishna (sales and finance) and he was extremely knowledgeable, friendly, professional and so responsive to all my questions and requests. Thank you Vinay and Smithtown VW! More
by LGD
Employees Worked With
Vinay Krishna
April 26, 2021
Well taken care of by Sal D’Amico in Sales, by Mike in Management and Mallory at the front desk...great job done by all Management and Mallory at the front desk...great job done by all More
by tjmurph53
April 26, 2021
Buying a car at Smithtown Volkswagen was the most pleasant experience I've had in a dealership in 30 years of buying cars. Jim Rogers was knowledgeable and easy to deal with and manager Jhon Jaramill pleasant experience I've had in a dealership in 30 years of buying cars. Jim Rogers was knowledgeable and easy to deal with and manager Jhon Jaramillo gave me what I considered a fair price on my trade. More
by jc19369
Employees Worked With
Jim Rogers
