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Smithtown Volkswagen
St James, NY
2,205 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,205 reviews
April 15, 2021
What a team! What an experience! My only problem is I can’t get a new car from them every day. Great job! Keep it up can’t get a new car from them every day. Great job! Keep it up More
by 2Tiguans
Verified Customer
April 13, 2021
Great Car, Great Service, Great Dealership. I have been with Smithtown VW since 2007 and I see no reason to leave. They make it extremely easy to lease a car. with Smithtown VW since 2007 and I see no reason to leave. They make it extremely easy to lease a car. More
by RB
Employees Worked With
Jamie Sackstein
April 12, 2021
Everyone was very professional, knowledgeable and patient. Would recommend dealership to everyone. Great customer service. Very helpful with programming the car and helpful with the warranty. patient. Would recommend dealership to everyone. Great customer service. Very helpful with programming the car and helpful with the warranty. More
by leegino31
April 12, 2021
Same issues every time. Things are supposed to be fixed and I pick up my car for them to still be broken. Very disappointed in how much money I’ve spent and the quality of the job. and I pick up my car for them to still be broken. Very disappointed in how much money I’ve spent and the quality of the job. More
by lorenkidney
Employees Worked With
Danielle Dipietro
April 12, 2021
Service was excellent from start to finish. Explained everything that was needed and what will be needed in the future. All positive, nothing bad, excellent experience . everything that was needed and what will be needed in the future. All positive, nothing bad, excellent experience . More
by jlgcontracting
Employees Worked With
Mike DiMaria, Tom Wilde, Jhon Jaramillo
April 12, 2021
I hadn't bought a new car in a long time and was actually considering a late model used car.But I saw a car I liked in front of Smithtown Volkswagen, and walked over to look and it so happened that Bob Ribau considering a late model used car.But I saw a car I liked in front of Smithtown Volkswagen, and walked over to look and it so happened that Bob Ribaudo was outside.I asked about the car,he was very amicable,and engaging,gave me his card,and several days later,came back and test drove the car and liked it.Bob then walked me through the application process,making me feel quite at ease and sure of my decision.The very next day Bob texted me that everything was fine When I arrived to complete everything Bob presented the car to me beautifully cleaned and polished with a full tank of gas.We then went inside and I completed the initial buying process with Mike,who had everything perfectly laid out to complete the initial process quickly.Bob is a great guy,I couldn't imagine someone more helpful dealing with a buyer who hadn't bought a new car in a long time.A top notch pro.As was Mike in helping me with the financial warrantee and service requirements stuff.A great experience all around.I will highly recommend Smithtown Volkswagen and Bob Ribaudo,to anyone shopping for a car More
by Chuck
April 10, 2021
I have been to this dealership before and worked with Bob ribuado he is a great salesman and wonderful to deal with. He really takes his time and explains everything in detail. I would highly recommend him!! ribuado he is a great salesman and wonderful to deal with. He really takes his time and explains everything in detail. I would highly recommend him!! More
by Jen12274
Employees Worked With
April 09, 2021
This is my third Volkswagen lease at this dealership and I have been very happy with each car and the sales and service associated with each lease I have been very happy with each car and the sales and service associated with each lease More
by tdaniels1
Employees Worked With
Jim Rogers
April 05, 2021
Bob was great to work with. Very personal attention working to me your needs. Great guy would recommended bob highly for his honesty experience and his knowledge. working to me your needs. Great guy would recommended bob highly for his honesty experience and his knowledge. More
by Mpalermo76
