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Smithtown Volkswagen
St James, NY
2,222 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,222 reviews
March 25, 2021
Excellent Customer Service. Danielle Dipierto is awesome gives you all your options i am very satisfied with service and overall hospitality. I left one happy customer! awesome gives you all your options i am very satisfied with service and overall hospitality. I left one happy customer! More
by klomsw
Verified CustomerEmployees Worked With
Danielle Dipietro
March 24, 2021
My 20000 oil change and checkup was a smooth visit -- I was in and out within an hour and everything was done satisfactorily including my NYS inspection. was in and out within an hour and everything was done satisfactorily including my NYS inspection. More
by scarissimi28
Employees Worked With
Danielle Dipietro
March 24, 2021
Been dealing with Tom Wilde for a long time. I like his Been dealing with Tom Wilde for a long time. I like his professionalism, friendliness and knowledge. Just a pleasure to deal with him. Great job Been dealing with Tom Wilde for a long time. I like his professionalism, friendliness and knowledge. Just a pleasure to deal with him. Great job More
by hemlog
Employees Worked With
Tom Wilde
March 24, 2021
Amazing! great service from the phone call to walking inside the service is beyond amazing! the cookies they have when u walk in are great inside the service is beyond amazing! the cookies they have when u walk in are great More
by yb015023
Employees Worked With
Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman
March 22, 2021
Tom Wilde is friendly and certainly knows his work. Now that I use a rollator he was aware I could not go to the waiting room and set me up at an empty desk in the showroom. Thank you Tom. that I use a rollator he was aware I could not go to the waiting room and set me up at an empty desk in the showroom. Thank you Tom. More
by ANNKARL35
Employees Worked With
Tom Wilde
March 22, 2021
Tom James & the girls are always willing to help. Very Satisfied with the service. I greatly appreciate the car wash also. Thank you. Dawn Javett Satisfied with the service. I greatly appreciate the car wash also. Thank you. Dawn Javett More
by ierayd8u
Employees Worked With
Tom Wilde, Danielle Dipietro, James Coughlin
March 20, 2021
Bob was very helpful and patient with me as I have never leased before!! He went above and beyond to make sure I was happy. leased before!! He went above and beyond to make sure I was happy. More
by Savannah
Employees Worked With
March 18, 2021
Had a very poor experience with Atlantic Volkswagen, they apparently never documented the complimentary oil change I was promised when I purchased the car. Management from Atlantic told me directly to go to apparently never documented the complimentary oil change I was promised when I purchased the car. Management from Atlantic told me directly to go to xxxx. The service department at Smithtown on the other hand was great, Danielle got everything sorted out for me, even fit in the recall at the same time I wasn't even aware was due for the vehicle. They were very professional, car was returned CLEAN with no grease marks or smudges which I've experienced a few times with less professional service places. I will be using Smithtown in the future hands down. More
by APFLOWER
Employees Worked With
Danielle Dipietro, James Coughlin
March 17, 2021
Bob R was great! Never felt pressured or intimidated. Made me feel comfortable in my decision to purchase. Would absolutely refer to friends and family Made me feel comfortable in my decision to purchase. Would absolutely refer to friends and family More
by badamo1117
Employees Worked With
March 17, 2021
It was easy to make an appointment, the repair was quick, and I appreciated the free 10-point inspection the dealer provided. This repair was a replacement of key batteries, and I've also been satisfied with and I appreciated the free 10-point inspection the dealer provided. This repair was a replacement of key batteries, and I've also been satisfied with oil changes I've had there. More
by christinempash
Employees Worked With
Tom Wilde
