Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Smithtown Volkswagen
St James, NY
2,222 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,222 reviews
March 16, 2021
Had a great buying experience with Vinay. He was friendly and personable. Had patience with the insurance company and was positive throughout the process. We walked through pricing and payment for friendly and personable. Had patience with the insurance company and was positive throughout the process. We walked through pricing and payment formulas together which made me comfortable and confident in the purchase decision (lease v. buy). I definitely felt like he had my best interests in mind. More
by mverni21
Employees Worked With
Vinay Krishna
March 16, 2021
we bought a car from Bob Ribaudo he was totally excellent very attentive to our needs told him what we could and could not afford and he worked within our range very pleased with his sales approa excellent very attentive to our needs told him what we could and could not afford and he worked within our range very pleased with his sales approach More
by bgregoryhenning
Verified CustomerEmployees Worked With
March 13, 2021
Courteous and friendly service! Will always go back for all my service needs. Reliable vehicle done in the time frame promised. Free car wash after a bonus. all my service needs. Reliable vehicle done in the time frame promised. Free car wash after a bonus. More
by HOYTI
Employees Worked With
Danielle Dipietro
March 12, 2021
I bought a used 2017 Tiguan from Smithtown Volkswagen. Second time brining my Volkswagen in for servicing. I highly recommend this Dealership. Very Professional. Excellent Experience. Second time brining my Volkswagen in for servicing. I highly recommend this Dealership. Very Professional. Excellent Experience. More
by Panazon
Employees Worked With
James Coughlin
March 12, 2021
Danielle was fantastic to work with and made the whole process easy. I had bent and badly damaged rims due to the potholes in the area. They were fixed and look brand new. Will definitely bring my car bac process easy. I had bent and badly damaged rims due to the potholes in the area. They were fixed and look brand new. Will definitely bring my car back to the dealership for service in the future. More
by thomaseck
Employees Worked With
Danielle Dipietro
March 11, 2021
2nd car in less then 4 months. What can I say except that Vinay Krishna is the reason I came back. His honesty and willingness to make the right deal for his clients is his #1 priority. Everyone at Smithtown Vinay Krishna is the reason I came back. His honesty and willingness to make the right deal for his clients is his #1 priority. Everyone at Smithtown VW have been nothing but helpful. I will always recommend Vinay and his team to anyone, just ask. More
by VW4life
Employees Worked With
Vinay Krishna
March 11, 2021
Rob Ribaudo was very helpful. Made time for me on his day off. Answered all me and my wife’s questions. We ended up taking our son back there to buy the same Tiguan SUV so we bought two SUVs in one week. off. Answered all me and my wife’s questions. We ended up taking our son back there to buy the same Tiguan SUV so we bought two SUVs in one week. More
by Robertoruggi02
Employees Worked With
March 11, 2021
The service team at Smithtown VW is excellent. Danielle was extremely helpful and informative, she even took extra time to show me some features on my new 2020 Jetta R Line. was extremely helpful and informative, she even took extra time to show me some features on my new 2020 Jetta R Line. More
by RAFINIEVES
Employees Worked With
Other Employees :
Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman
March 11, 2021
This is our 4th Volkswagen but the first from Smithtown VW. The staff and management team are easy to work with and Idefinitely recommend this dealership to others! VW. The staff and management team are easy to work with and Idefinitely recommend this dealership to others! More
by WALKINGMOM
March 10, 2021
This was our 4th Volkswagen. We’ve been very fortunate to always have great sales people that went above and beyond to work with us to get a sale or in our case another lease. Thank you Smithtown Volkswagen. always have great sales people that went above and beyond to work with us to get a sale or in our case another lease. Thank you Smithtown Volkswagen. More
by lhunsucker316
