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Smithtown Volkswagen
St James, NY
2,222 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,222 reviews
February 27, 2021
Always excellent service and always easy to get an appointment..........every time!!! Employees are always professional, friendly, and accommodating. Will definitely return in the future. appointment..........every time!!! Employees are always professional, friendly, and accommodating. Will definitely return in the future. More
by LISALEVS1234
Verified CustomerEmployees Worked With
Danielle Dipietro
February 26, 2021
What can I say... Both GM’s Jhon and Tony as well as Sal the salesperson were outstanding. They restored my faith that you can shake someone’s hand and their word is binding. I was very apprehensive as with the salesperson were outstanding. They restored my faith that you can shake someone’s hand and their word is binding. I was very apprehensive as with any car buying experience. They put me at ease, walked me through everything and listened to what I was saying. I highly recommend them. More
by DeanT
February 25, 2021
Courteous and professional staff treated me like gold. Made a same day appointment and waited for my vehicle in a clean waiting area. Thank you. Made a same day appointment and waited for my vehicle in a clean waiting area. Thank you. More
by BABK14
Employees Worked With
Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman
February 25, 2021
Super friendly and helpful. Would 100% get my next car with Jim. Very transparent, cut and dry when it came to the buying experience. Made my first buying experience a breeze. with Jim. Very transparent, cut and dry when it came to the buying experience. Made my first buying experience a breeze. More
by bcanevari1
Employees Worked With
Jim Rogers
February 24, 2021
Everyone here is extremely friendly we’ve been coming to them since 2017 and I will gladly keep coming back for the next car i get! them since 2017 and I will gladly keep coming back for the next car i get! More
by NicoleD
Employees Worked With
February 24, 2021
service department was very helpful. Tom was terrific! He explained everything that needed to be done and recommended an inspection because it was due the next month. They called when the car was ready. He explained everything that needed to be done and recommended an inspection because it was due the next month. They called when the car was ready. More
by tracydl
Employees Worked With
Tom Wilde
February 23, 2021
Salvation was my saleman he was very polite courteous and it all they could do to make sure that I was left satisfy thank you it all they could do to make sure that I was left satisfy thank you More
by mnatal523
Employees Worked With
February 20, 2021
Had a great experience with Jim. We were not rushed at all. Explain everything to us in a professional manner. He made sure we had the best deal available to us. I will give great reviews of VW to all my all. Explain everything to us in a professional manner. He made sure we had the best deal available to us. I will give great reviews of VW to all my family and friends. More
by Bill
Employees Worked With
Jim Rogers
February 17, 2021
Jim and Mike were so professional and patient when my 21 year old daughter was working with them to lease her first car on her own . Because of them, I also decided to lease a VW. I’m a former Range Rover a year old daughter was working with them to lease her first car on her own . Because of them, I also decided to lease a VW. I’m a former Range Rover and Jeep owner, so to change to a German model was a big step f More
by ellmkay
Employees Worked With
Receptionist was very professional and welcoming , Mike DiMaria, James Coughlin
February 15, 2021
Thanks to Sal D'Amico . He was really helpful and efficient with my new car lease (this is the 4th time I get a car from this dealership) .Hope to see you again in three years efficient with my new car lease (this is the 4th time I get a car from this dealership) .Hope to see you again in three years More
by oscarfg77
