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Smithtown Volkswagen

St James, NY

4.5
2,222 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve. Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today. At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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530 Jericho Turnpike

St James, NY

11780

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Showing 2,222 reviews

February 13, 2021

Bob was absolutely wonderful. He was knowledgeable, patient and extremely helpful. My experience was one of a kind. Wouldn’t want to be serviced by anyone else! Thanks Bobby! More

by jessicaavallario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ribaudo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike DiMaria
Feb 27, 2021 -

Smithtown Volkswagen responded

Thank you for being part of our Smithtown VW Family !

February 11, 2021

I reside 20 miles closer to another Volks dealership. I am so pleased with the work and assistance provided by Smithtown, that I do and only will give my business to Smithtown. They are really great to d More

by PeterAlsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
Feb 27, 2021 -

Smithtown Volkswagen responded

Thank you ! we appreciate your business :)! and welcome to our Smithtown VW Family !

February 11, 2021

Selling my wife windshield wipers " in order to pass inspection ".....really? They were fine 2 days before. No scruples, I'll be kind and just refer to your organization as "pirates". More

by schendorf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charlie Brown
February 11, 2021

Had a check engine light just before a planned trip with the vehicle. They took me in last minute, checked out and repaired issue so that I was able to go on trip as planned. More

by pcdietl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wilde
Feb 27, 2021 -

Smithtown Volkswagen responded

Thank you for your review :)

February 10, 2021

My second car from here. They just know how to treat you and make the process easy. Sal worked his butt off to help me get my payments to what I could afford and Mike explains the finance paperwork so a chi More

by a.meringolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal D'Amico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike DiMaria
Feb 27, 2021 -

Smithtown Volkswagen responded

Thank you for being part of our Smithtown VW Family !

February 08, 2021

I am very happy with the service I received in the Service Department. Everyone was courteous, helpful and friendly. I am especially so happy to go to the Smithtown Volkswagen Service Department becau More

by cresanka58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wilde
Feb 27, 2021 -

Smithtown Volkswagen responded

Thank you for your business and for being part of our Smithtown VW Family

February 06, 2021

I’ve been coming to VW Smithtown for years now and can’t be happier. From The Management and Sales to service, everyone is so accommodating, pleasant and very knowledgeable. It’s a top shelf dealership. More

by beachglo54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Shifrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman, Jim Rogers
Feb 27, 2021 -

Smithtown Volkswagen responded

Thank you for being part of our Smithtown VW Family !

Mar 01, 2021 -

beachglo54 responded

I couldn’t be happier with Smithtown VW everybody is professional and friendly

February 05, 2021

Bob was both honest and helpful in choosing the right vehicle. The process could not have been more smooth or transparent. I would recommend this dealership and Bob as a salesman to anyone. More

by Edcompagnone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ribaudo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2021 -

Smithtown Volkswagen responded

Thank you and welcome to our Smithtown VW family !

February 05, 2021

Always on time and professional. Helps me with $$ wise Always on time and professional. Helps me with $$ wise which is important to do first on my car. Friendly service. Shop is very clean and following More

by RENEER4666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wilde
Feb 27, 2021 -

Smithtown Volkswagen responded

Thank you for being part of our Smithtown VW Family

February 04, 2021

The staff and Smithtown VW were more than helpful as always. This is our 6th car with them. Highly recommend! Mike and Sal were amazing, we were in and out in less than two hours. We walked out with th More

by m.percontino5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal D'Amico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike DiMaria
Feb 27, 2021 -

Smithtown Volkswagen responded

Thank you and Welcome to our Smithtown VW Family

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