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Smithtown Volkswagen
St James, NY
2,222 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,222 reviews
January 07, 2021
Please request to speak with Tom. I have had nothing Please request to speak with Tom. I have had nothing but excellent experiences and have been dealing with him for over 4 years now. excellent serv Please request to speak with Tom. I have had nothing but excellent experiences and have been dealing with him for over 4 years now. excellent service advisor. More
by tfazza
Verified CustomerEmployees Worked With
Tom Wilde
January 06, 2021
I just leased a 2021 Atlas and had an awesome experience. The moment I walked in I was impressed. I never felt pressured to buy or lease at that moment. Sal walked me through each car and helped me make the The moment I walked in I was impressed. I never felt pressured to buy or lease at that moment. Sal walked me through each car and helped me make the right decision. I absolutely love my new car :) More
by mjoirish
January 06, 2021
Leased a new 2021 Tiguan from salesman Bob Ribaudo at this dealership and I have to say it was the first time I ever had a pleasant experience with a salesman/dealership. Thank you Bob and happy new yea this dealership and I have to say it was the first time I ever had a pleasant experience with a salesman/dealership. Thank you Bob and happy new year. Will visit their service department when my first annual service comes up and hope it will be just as pleasant, Stay tuned for this review in the future. More
by Vitrand123
Employees Worked With
January 04, 2021
Seriously the best experience. My family and I have been to dealers in the area that have been absolutely horrible snakes. I have never had a more pleasurable experience like I had with VW, Smithtown, to dealers in the area that have been absolutely horrible snakes. I have never had a more pleasurable experience like I had with VW, Smithtown, More
by Liz Hamrak
Employees Worked With
Jim Rogers
January 04, 2021
Great service, hassle-free, professional team. Sale was smooth. Price was what was discussed without any issue. Arrived for the pick up as scheduled and the car was ready to roll smooth. Price was what was discussed without any issue. Arrived for the pick up as scheduled and the car was ready to roll More
by kannfam
Employees Worked With
Mike DiMaria, Scott Miller
January 04, 2021
Second time around and could not be happier with this lease. Sal was very professional and made things very easy. I would not hesitate in referring a friend to lease or purchase a Volkswagen. lease. Sal was very professional and made things very easy. I would not hesitate in referring a friend to lease or purchase a Volkswagen. More
by paul@rubies.com
Employees Worked With
January 03, 2021
very positive customer experience...treated exceptionally well...service was completed in a timely manner ...waiting area was clean and comfortable...pandemic precautions were apparent and appropriate...than well...service was completed in a timely manner ...waiting area was clean and comfortable...pandemic precautions were apparent and appropriate...thank you More
by Al123
Employees Worked With
Tom Wilde
January 02, 2021
Thank you Jim for helping us out and making the purchase smooth and easy. Fun talking to you, too. Wonderful people and professional service; it was a pleasure. smooth and easy. Fun talking to you, too. Wonderful people and professional service; it was a pleasure. More
by krisztinakiss2007
Employees Worked With
Jim Rogers
January 01, 2021
First time leasing a vehicle and could not be any happier! Salesmen Jim Rogers was very helpful and went the extra mile! Got what we needed at a great price..... No BS!!! happier! Salesmen Jim Rogers was very helpful and went the extra mile! Got what we needed at a great price..... No BS!!! More
by jsol0
Employees Worked With
Jim Rogers
