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Smithtown Volkswagen
St James, NY
2,222 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,222 reviews
December 31, 2020
Bob was fantastic to deal with! Highly recommended! We are loving our new Volkswagen Atlas. Very happy with the truck and customer service we received! are loving our new Volkswagen Atlas. Very happy with the truck and customer service we received! More
by sciliento3
Employees Worked With
December 31, 2020
Bob helped me get exactly what I wanted at a great price all within 1 week of walking into the dealership! Would definitely return in the future! all within 1 week of walking into the dealership! Would definitely return in the future! More
by Jordana91
Employees Worked With
December 31, 2020
Thank you to Bob Ribaudo for helping me purchase my VW Atlas Cross Sport. The entire experience was seamless and pleasurable. This is my second purchase and won't be my last. Also thank you to Mike DiM Atlas Cross Sport. The entire experience was seamless and pleasurable. This is my second purchase and won't be my last. Also thank you to Mike DiMaria in the finance department for walking me through the lease payment. More
by elba2862
December 29, 2020
Great service. Always ready to help. I have been dealing with them since 2019 and they have always been exceptional. I wud recommend them to all my family n frnd with them since 2019 and they have always been exceptional. I wud recommend them to all my family n frnd More
by gulnuma29
Verified CustomerEmployees Worked With
Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman
December 29, 2020
Fast service ensuring that car shopping is pleasant. Knowledgeable about products to meet your needs. Genuine about making sure you get the best service moving forward. Knowledgeable about products to meet your needs. Genuine about making sure you get the best service moving forward. More
by jgruttola
Employees Worked With
Mike DiMaria, Jim Rogers
December 24, 2020
We had a wonderful experience with this dealership. From the moment we walked in everyone was friendly, knowledgeable, and provided excellent service. Our sales specialist, Sal D’Amico, went above and beyon the moment we walked in everyone was friendly, knowledgeable, and provided excellent service. Our sales specialist, Sal D’Amico, went above and beyond to ensure I left with the right vehicle and a smile on my face. Sal took the time to assist me in finding my dream car, had extensive knowledge on the Volkswagen product, and offered a level of professionalism that left a lasting impression! I am completely satisfied and would highly recommend my friends and family to visit Sal and the Smithtown Volkswagen team when purchasing their next car! More
by Felicia.demarco55
Employees Worked With
December 24, 2020
This is my second time to this dealership The service was good and the staff was friendly, but unfortunately the wait was longer than expected. good and the staff was friendly, but unfortunately the wait was longer than expected. More
by Ferrari555f
Employees Worked With
Danielle Dipietro
December 23, 2020
Bob and Mike were great. Made things easy and without spending a lot of time at the dealership. Car only had 3/4 tank of gas. spending a lot of time at the dealership. Car only had 3/4 tank of gas. More
by ARICHARDSON9
