Smithtown Volkswagen

Excellent job everytime thanks to james really nice guy and really helpfull on the service i recommend to everyone to go buy volkswagen from st james and really helpfull on the service i recommend to everyone to go buy volkswagen from st james More

Love this service department. They are thorough and efficient and very customer oriented for a great customer experience every time! I would not consider another dealer for this reason. efficient and very customer oriented for a great customer experience every time! I would not consider another dealer for this reason. More

I bought a Volkswagen that was currently giving me issues 2 years ago. From my great service, I was able to schedule an appraisal for my car and that led to me meeting Sal. Sal was great, kind and not too pu 2 years ago. From my great service, I was able to schedule an appraisal for my car and that led to me meeting Sal. Sal was great, kind and not too pushy with me. I changed my mind, a lot, in what I was looking for and he was quick to go back and review my options on more time. Sal & Mike were able to work out a great deal for me and I was able to drive off with a car I am happy with. I would recommend Sal to everyone. More

Danielle was a pleasure to deal with and had genuine empathy when she explained to me that an unexpected and costly repair was needed. Her knowledge and experience led her to voluntarily reach out to VW empathy when she explained to me that an unexpected and costly repair was needed. Her knowledge and experience led her to voluntarily reach out to VW headquarters who were then able to dramatically lessen my costs due to a class action law suit that I was unaware of. She is a true asset to your company. More

Adam was a great salesman. Took the time to get me into my new car that I love. Everyone I dealt with at the dealership was very friendly and helpful and I never got that pushy uncomfortable feeling one us my new car that I love. Everyone I dealt with at the dealership was very friendly and helpful and I never got that pushy uncomfortable feeling one usually gets when car shopping at some dealerships. Adam did a great job explaining the ins and outs of my car and the whole leasing process as a whole and most of all helped me get a great deal. More

Always well taken care of. Customer service is A1. Tom always remembers my name and which VW I am bringing in for service. As a lifelong VW person, this dealership has been the best in my book. always remembers my name and which VW I am bringing in for service. As a lifelong VW person, this dealership has been the best in my book. More

Great Repair service. Tom was terrific in helping me understand the reason for the problem. He listen to my issues and was able to convey them to the repair team accurately to there full resolution. understand the reason for the problem. He listen to my issues and was able to convey them to the repair team accurately to there full resolution. More

Great place I have been dealing with smithown vw for 10years now and they are great Howard ur the best I’ll be in soon Tom ur always so helpful Thank you all for ur help 10years now and they are great Howard ur the best I’ll be in soon Tom ur always so helpful Thank you all for ur help More

This was my first experience leasing a car and I could not be any happier. Sal was so helpful and friendly. He went above and beyond to make sure I drove off with my car the same day. He made me a life ti not be any happier. Sal was so helpful and friendly. He went above and beyond to make sure I drove off with my car the same day. He made me a life time VW customer. More

Danielle was a breath of fresh air. I recently had a bad experience with another dealership and didn’t know what to expect. Danielle was easy to talk to she went out of her way to help. She made the whole e experience with another dealership and didn’t know what to expect. Danielle was easy to talk to she went out of her way to help. She made the whole experience great. She’s my service person from now on!!! Thanks Danielle!! More