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Smithtown Volkswagen
St James, NY
2,222 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,222 reviews
December 02, 2020
They were kind and professional. They got me an appointment quickly. I stayed with my car and they finished my car quickly also. Definitely fair and professional appointment quickly. I stayed with my car and they finished my car quickly also. Definitely fair and professional More
by joem0628
Verified CustomerEmployees Worked With
Danielle Dipietro
November 30, 2020
He was very helpful in us leasing a car he made so easy to decide with the options Volkswagen has and overall our dealer did a fantastic job in every category to decide with the options Volkswagen has and overall our dealer did a fantastic job in every category More
by acheilas70
November 28, 2020
Bob is a professional, personable and knowledgeable salesperson. I appreciated that he listened to my questions and answered them as thoroughly as possible. I would gladly recommend Bob to others. salesperson. I appreciated that he listened to my questions and answered them as thoroughly as possible. I would gladly recommend Bob to others. More
by Ulrich63
Employees Worked With
November 28, 2020
I have been dealing with Sal at Volkswagen in Smithtown since 2013 and he has always been very professional and caring. He has helped me with 5 leases over this time frame for our family. Sal pays attentio since 2013 and he has always been very professional and caring. He has helped me with 5 leases over this time frame for our family. Sal pays attention to detail, which is important to me. He makes the lease process a stess-free event! We are always very satisfied with the end results and look forward to a long-term relationship with Smithtown Volkswagen! More
by Simone Schwendener
Employees Worked With
November 27, 2020
Danielle was extremely helpful and efficient as on times past - excellent service.( However it is intrusive and unnecessary to impose a minimum length on a voluntary review.) past - excellent service.( However it is intrusive and unnecessary to impose a minimum length on a voluntary review.) More
by JOAV.PRIVES
Employees Worked With
Danielle Dipietro
November 27, 2020
The best experience I have had buying a car from jim. I told him I wanted a low car Payment and he told me exactly what I needed to get there and I was able to get the atlas cross sport that I wanted and told him I wanted a low car Payment and he told me exactly what I needed to get there and I was able to get the atlas cross sport that I wanted and more. This dealership made it easy and I have bought 11 cars in my lifetime and this was by far the easiest experience I have ever had. Thanks to him. More
by kristin.wahler
Employees Worked With
Jim Rogers
November 26, 2020
Excellent Customer Friendliness and Service. Bob added first aid kit and roadside kit. Regular vehicle service standards are exceptional with courtesy ride(s). Thank You first aid kit and roadside kit. Regular vehicle service standards are exceptional with courtesy ride(s). Thank You More
by C Antony Raj
Employees Worked With
November 26, 2020
After I leave about a few days later something goes wrong with my car and I need to bring it bag. I think they mess with your stuff so it breaks sooner rather than later and have to bring it back to them. De with my car and I need to bring it bag. I think they mess with your stuff so it breaks sooner rather than later and have to bring it back to them. Definitely a sketchy shop. More
by Ccordiner92
Employees Worked With
Danielle Dipietro, James Coughlin
November 26, 2020
Jhon and Vinay both took time and extra care to make this purchase stress free and enjoyable. Great job guys will definitely recommend your business. Worked well with Mike on the finishing touches. purchase stress free and enjoyable. Great job guys will definitely recommend your business. Worked well with Mike on the finishing touches. More
by robskii17
Employees Worked With
Mike DiMaria, Jhon Jaramillo
November 26, 2020
Wow great experience, they didnt play any games or no bs. Just great customer service!! Staff was excellent and knowledgeable. many car to choose from, the best price. Just great customer service!! Staff was excellent and knowledgeable. many car to choose from, the best price. More
by johns85mcss
Employees Worked With
