
Smithtown Volkswagen
St James, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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We, like many folks, are not too fond of dealer and sales tactics as it makes the chore of buying car just that more much more, well... a chore. But this was different. Refreshing. Holy crap. GM Jhon a tactics as it makes the chore of buying car just that more much more, well... a chore. But this was different. Refreshing. Holy crap. GM Jhon and salesman Sal were incredible. This is easily the easiest and most bullsh*tless car buying experience we've ever had. We did NOT expect this, especially these days when getting a break and dealing with someone who gives a xxxx matters more than ever (looking at you 2020). We'll be sending everyone we know their way. Thank you once again for everything, gentlemen. More
I was recommended to Bob from coworkers at my job. I am a first time buyer and he made my whole experience an absolute breeze! Very professional and easy to understand. Highly recommend Bob!! first time buyer and he made my whole experience an absolute breeze! Very professional and easy to understand. Highly recommend Bob!! More
Vinay and Mike were both excellent to work with. Professional, polite and knowledgeable. It was a great experience and I would and will happily recommend them to family and friends. Professional, polite and knowledgeable. It was a great experience and I would and will happily recommend them to family and friends. More
We had a great experience working with Bob! We knew what we wanted and he helped us get into the vehicle we had our eyes on. He’s not your typical salesperson and there was no pressure at all. He was very p we wanted and he helped us get into the vehicle we had our eyes on. He’s not your typical salesperson and there was no pressure at all. He was very patient and made all the paperwork super easy over the phone/text. Our certified preowned Atlas looked brand new upon pickup, Bob made sure it was super clean for us. Finance guy Mike was super pleasant and personable to work with as well. We enjoyed doing our business with him. More
Traded in my car on a 2019 CPO VW. The process was painless and fast, it did not feel like I was buying a car at all. I spent maybe two hours at the dealer total, including test drive. All paperwork w painless and fast, it did not feel like I was buying a car at all. I spent maybe two hours at the dealer total, including test drive. All paperwork was organized and easily explained. Would easily trade in or purchase another car from them again without question. Two thumbs up for Sal, Mike , and Mike. More
Vinay is THE BEST! Not only does he know his product, he will go above and beyond to get you what you need. I came to Smithtown Volkswagen not knowing what I wanted but Vinay changed that. After testing the will go above and beyond to get you what you need. I came to Smithtown Volkswagen not knowing what I wanted but Vinay changed that. After testing the Atlas Cross Sport, I was hooked. In a matter of 2 days, I am driving my new car. Thank you Vinay and the Smithtown Volkswagen team. More
Great experience working with Jim, and with the Smithtown VW team. Professional, friendly, helpful, all around great customer service. Jim was terrific at explaining different options, helping us to "compare VW team. Professional, friendly, helpful, all around great customer service. Jim was terrific at explaining different options, helping us to "compare apples to apples", which has not been our experience with other car dealers/ships. This made making decisions easy as we were armed with the right information throughout. Jim and team also helped us with the insurance process, which was somewhat complicated. And we love our 2020 SEL Passat! More
Fast, friendly, knowledgeable, convenient service is always appreciated. Danielle and company were very courteous and efficient. I have always enjoyed the experience at Smithtown VW always appreciated. Danielle and company were very courteous and efficient. I have always enjoyed the experience at Smithtown VW More
this was our first time visiting a Volkswagen dealership and we ended up buying a new Passat the next day. Bob was wonderful to work with, very friendly and knowledgeable. Everyone we spoke to, from managem and we ended up buying a new Passat the next day. Bob was wonderful to work with, very friendly and knowledgeable. Everyone we spoke to, from management (Jhon) to finance (Mike) was great. we highly recommend this dealership. More
Very good service and friendly staff. Sal is a great person and sales man , will definitely purchase another vehicle in the future from smithtown Volkswagen person and sales man , will definitely purchase another vehicle in the future from smithtown Volkswagen More