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Smithtown Volkswagen
St James, NY
2,222 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,222 reviews
November 16, 2020
Bob was excellent in helping me choose my volkswagen and made it an easy change. He was always available to help me with my questions and allowed me to stop by whenever. made it an easy change. He was always available to help me with my questions and allowed me to stop by whenever. More
by sarahaann2703
Verified CustomerNovember 12, 2020
Had a great experience working with Bob! He explained everything about the car! I would definitely use VW again after my current lease is over everything about the car! I would definitely use VW again after my current lease is over More
by nsiabanis
November 12, 2020
Vinay Krishna was incredible, very professional and easy to work with and communicate with. Looking forward to working with him in the further. Thank you! to work with and communicate with. Looking forward to working with him in the further. Thank you! More
by MATEROMANO
Employees Worked With
Vinay Krishna
November 12, 2020
I've been coming to Smithtown VW since I came back to LI exclusively since 2013 and have never had a bad experience. Whether in service or sales, I've always had great service. exclusively since 2013 and have never had a bad experience. Whether in service or sales, I've always had great service. More
by monikaC
Employees Worked With
Tom Wilde, Danielle Dipietro
November 10, 2020
I've been getting my VW's serviced at Smithtown since 1997. They are very competent, fair and respectful. Tom in service is great. He knows cars, and as a 'car guy' myself, it is refreshing to be able 1997. They are very competent, fair and respectful. Tom in service is great. He knows cars, and as a 'car guy' myself, it is refreshing to be able to have an honest and knowledgeable conversation about the work that is being done on my car. More
by fapell
Employees Worked With
Tom Wilde, Danielle Dipietro
November 09, 2020
Excellent customer service and precise at finding what I was looking for. I would definitely do business with them again and recommend others to do business with them as well. was looking for. I would definitely do business with them again and recommend others to do business with them as well. More
by Kerel Lankford
November 08, 2020
Vinay was an awesome salesperson. Very knowledgeable, personable, and was able to work out a great deal. I highly recommend going to smithtown volkswagen. Top notch sales department. personable, and was able to work out a great deal. I highly recommend going to smithtown volkswagen. Top notch sales department. More
by jeremy.garvin
Employees Worked With
Vinay krishna
November 07, 2020
Jim was extremely personable, professional and helpful. I am so glad he was there to help me get into my beautiful Atlas. I will forever be a part of the VW family. am so glad he was there to help me get into my beautiful Atlas. I will forever be a part of the VW family. More
by ripley4414
Employees Worked With
Mike DiMaria, Jim Rogers
November 06, 2020
Bob did a fantastic job and was so nice. He was very patient with us and found the best car at the best price. We will go back again patient with us and found the best car at the best price. We will go back again More
by laurenzez
