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Smithtown Volkswagen

St James, NY

Overview
Employees
Reviews
Vehicles
4.5
2,222 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve. Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today. At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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530 Jericho Turnpike

St James, NY

11780

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Showing 2,222 reviews

November 05, 2020

As always scheduling a service was a breeze and service was done promptly and without any problems. Customer service was also excellent, provided full explanation of service that was done. More

by miglanov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman
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Nov 06, 2020 -

Smithtown Volkswagen responded

Thank you so much for being a part of our Smithtown VW, Family :)

November 05, 2020

I wanted to turn my Tiguan lease in and lease a Jetta. I went back to the dealership( NOT Smithtown) where I initially leased the car, but they weren't very accommodating and offered me nothing. I went to S More

by Johude
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ribaudo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 05, 2020

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by oodle77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
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November 04, 2020

For starters we walked in to the dealership today and was instantly approached by an eye smiling ( mask on ) man named Sal. My husband and I came in to purchase a certified used car we he found online. He wa More

by Ericmichelle2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal D'Amico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike DiMaria
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Nov 04, 2020 -

Smithtown Volkswagen responded

Thank you for being part of our Smithtown VW Family :)

November 04, 2020

Good service throughout., Danielle Dipietro from the service department has helped me in more than one occasion very professional overall this dealership has my 5 star rating. More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
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November 03, 2020

Very happy lease went smoothly with a knowledgeable very nice salesman I would recommend this dealership to family and friends that are looking for any Vw More

by lernieloop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ribaudo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 02, 2020

Great service! Fantastic. I did not have an appointment but they were able to squeeze me in. I appreciate the help and am thankful to everyone there who helped me. More

by NIKO2NIKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman
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October 31, 2020

First time leasing a car and it was a great experience. Staff was very friendly and helpful. I would definitely recommend this dealership to friends and family More

by knfazio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Jim Rogers
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October 29, 2020

We felt treated like family!!!!! Easy transaction. Had what we wanted. Very respectful and courteous. Wished I knew about the additional insurance required at time of financing. Brought price up. More

by carrjuly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ribaudo
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October 28, 2020

I can honestly say that the service department is one of friendliness and acknowledge. From the time I called to the time I picked up my car I felt that all my needs were being addressed and they were. Than More

by shrewd58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal D'Amico
Other Employees : Tom Wilde
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