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Smithtown Volkswagen
St James, NY
2,223 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,223 reviews
October 28, 2020
I can honestly say that the service department is one of friendliness and acknowledge. From the time I called to the time I picked up my car I felt that all my needs were being addressed and they were. Than friendliness and acknowledge. From the time I called to the time I picked up my car I felt that all my needs were being addressed and they were. Thank you All More
by shrewd58
Verified Customer
October 26, 2020
I went for routine service on my vehicle. The whole process went great. Danielle and Tom were friendly and accommodating. I was happy with the service of my vehicle. process went great. Danielle and Tom were friendly and accommodating. I was happy with the service of my vehicle. More
by Trublew
Employees Worked With
Tom Wilde, Danielle Dipietro
October 26, 2020
Very good servicesVery good servicesVery good Very good services Very good services Very good services Very good services Very good services Very good services Very good services Very good Very good services Very good services Very good services Very good services Very good services Very good services Very good services Very good services Very good services More
by aaron.kim
Employees Worked With
Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman
October 25, 2020
We had an excellent experience buying a car from Bob. The entire process was stress free. He listened to what we wanted in terms of car and financing and gave us exactly that. Highly recommend! entire process was stress free. He listened to what we wanted in terms of car and financing and gave us exactly that. Highly recommend! More
by RS
Employees Worked With
October 23, 2020
Excellent service as always. Tom has been my service advisor the past few years, and he always professional and thorough Mike DiMaria is a great asset to your dealership advisor the past few years, and he always professional and thorough Mike DiMaria is a great asset to your dealership More
by markskur1
Employees Worked With
Mike DiMaria, Tom Wilde
October 22, 2020
dealership was very freidnly and effieicntthe wait area dealership was very freidnly and effieicnt the wait area was dated and dark but oevrll the wait time for my recall was very good and within expectat dealership was very freidnly and effieicnt the wait area was dated and dark but oevrll the wait time for my recall was very good and within expectations More
by GBROSTEK
October 22, 2020
Excellent service as always. Friendly customer service and helpful by answering all of my questions and concerns. I would highly recommend this dealership for your service needs. and helpful by answering all of my questions and concerns. I would highly recommend this dealership for your service needs. More
by ademuccio25
Employees Worked With
Danielle Dipietro
October 20, 2020
Excellent experience from start to finish. All staff made the experience extremely smooth and enjoyable. I would recommend to anyone looking for a new car. the experience extremely smooth and enjoyable. I would recommend to anyone looking for a new car. More
by brianfrers03
Employees Worked With
Mike DiMaria, Jim Rogers
October 18, 2020
Jim Rogers was great to work with. He found me the exact car I wanted and from beginning to end was a pleasure to deal with. Paperwork and car pick up went perfectly. I will definitely return to Smithtown car I wanted and from beginning to end was a pleasure to deal with. Paperwork and car pick up went perfectly. I will definitely return to Smithtown in the future even though I live in Rockville Centre More
by ms7796
Employees Worked With
Jim Rogers
