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Smithtown Volkswagen
St James, NY
2,201 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,201 reviews
September 03, 2020
I was 1 step away from buying a car on Carvana. After 3 I was 1 step away from buying a car on Carvana. After 3 days of false advertisement, false promises. “Just come down so we can negotiate” After sitt I was 1 step away from buying a car on Carvana. After 3 days of false advertisement, false promises. “Just come down so we can negotiate” After sitting in waiting area for 2 hours (the wear you down tactic) I was advised that the price on the internet is also with $2k down, $1995 vip program fee, $695 pre fee Blah blah blah Then there is VW in Smithtown and BOB Bob was my last stop. Glad I did. Bob is amazing. Smooth, no BS, no games. Just simply the BEST EXPERIENCE. no fees... and just upfront, honesty. THANK YOU Bob. Your professionalism and honestly is 5 Star ⭐️ More
by Dougie
Employees Worked With
September 03, 2020
This was the best leasing experience that we have ever encountered. No pressure and quick process with no hidden fees or gimmicks. The finance side was so quick and easy I thought we missed something! encountered. No pressure and quick process with no hidden fees or gimmicks. The finance side was so quick and easy I thought we missed something! More
by Riccobono of PJ
Verified CustomerSeptember 02, 2020
I bought a Tiguan from Smithtown Volkswagen. Jim is a great salesman. He took plenty of time to explain all of the car features. He was very patient with me! great salesman. He took plenty of time to explain all of the car features. He was very patient with me! More
by roseannejoyce1
Employees Worked With
Jim Rogers
September 01, 2020
I love & trust my Volkswagen dealership. Full confidence in them all the way around from sales to service!! I've been a loyal VW customer for years & will continue to do so. in them all the way around from sales to service!! I've been a loyal VW customer for years & will continue to do so. More
by joycelevinstein
August 31, 2020
We have Bought a Saab, then a Jetta and now a Tiguan from this dealer and We have always been very happy with service and pricing this dealer and We have always been very happy with service and pricing More
by pjstubberfield
Employees Worked With
August 23, 2020
Quick and easy! Problem solved! Also checked the car for air, fluids, etc. All very nice! Highly recommend the entire service department! Will be back! air, fluids, etc. All very nice! Highly recommend the entire service department! Will be back! More
by mksalhert
Employees Worked With
Tom Wilde
August 22, 2020
Scott was very helpful showing us the features on the Atlas and provided us with multiple options. The delivery was smooth and Mike showed us all the technology features when we took delivery. He made su Atlas and provided us with multiple options. The delivery was smooth and Mike showed us all the technology features when we took delivery. He made sure we were comfortable with all the technology available. More
by dan.espina
Employees Worked With
Mike DiMaria, Scott Miller, Jhon Jaramillo
August 22, 2020
The friendly staff is motivated to get their customers served quickly and efficiently. (Please don't make the review a 25 work minimum--thank you) served quickly and efficiently. (Please don't make the review a 25 work minimum--thank you) More
by CAHK3
Employees Worked With
Tom Wilde, Danielle Dipietro, James Coughlin
August 21, 2020
Last 2 days I was looking forward by the car I was almost 3 Or 4 Dealership I guess no one on experience like gentleman today I met Very nice what a gentleman And no trick no Lie Honest salesperson Make 3 Or 4 Dealership I guess no one on experience like gentleman today I met Very nice what a gentleman And no trick no Lie Honest salesperson Make us happy satisfied and We did by car Real price no hidden fear no trick I just wanna say to him thank you More
by sucar1370
Employees Worked With
August 21, 2020
Sal rocks Sal rocks Sal rocks Sal rocks Sal rocks Sal rocks Sal rocks Sal rocks Sal rocks Sal rocks Sal rocks Sal rocks ! Did you know ? rocks Sal rocks Sal rocks Sal rocks Sal rocks Sal rocks Sal rocks ! Did you know ? More
by kerianneodwyer
Employees Worked With
