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Smithtown Volkswagen
St James, NY
2,223 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,223 reviews
October 01, 2020
It ran smooth and my car is running great. The gentleman that helped us Was able to answer all of our questions and explain why we needed things done. that helped us Was able to answer all of our questions and explain why we needed things done. More
by mbsbag
Verified CustomerEmployees Worked With
Tom Wilde
October 01, 2020
Bob was amazing! Extremely helpful and answered all of my questions! Helped me get into a new car super fast and easy! Best car experience I’ve ever had! questions! Helped me get into a new car super fast and easy! Best car experience I’ve ever had! More
by Kedwards
Employees Worked With
September 29, 2020
Brought my car in for a routine oil change and inspection. I was running late for my appointment and with no problem they were able to service my car. They went above and beyond to make sure I was inspection. I was running late for my appointment and with no problem they were able to service my car. They went above and beyond to make sure I was satisfied! More
by cmarie
September 28, 2020
Excellent dealership both managers and sales were great. Good pricing. Review of vehicle options was through. Pickup day was well done and I would recommend this dealership Good pricing. Review of vehicle options was through. Pickup day was well done and I would recommend this dealership More
by Marty
September 28, 2020
Jim made leasing a new vehicle and returning my existing lease easy and painless. He went above and beyond, he even helped my husband with an issue on his current lease. lease easy and painless. He went above and beyond, he even helped my husband with an issue on his current lease. More
by Tammy DelCore
Employees Worked With
Jim Rogers
September 25, 2020
Made my first leasing experience absolutely wonderful! My previous Volkswagen was from a different dealership, and Bob was extremely helpful with selecting the car for me and a reasonable price! previous Volkswagen was from a different dealership, and Bob was extremely helpful with selecting the car for me and a reasonable price! More
by Kwallace4
Employees Worked With
September 25, 2020
Great service! Very friendly and explained everything in a way I could understand since I know nothing about cars. I recommend going there for your car service needs. a way I could understand since I know nothing about cars. I recommend going there for your car service needs. More
by ademuccio25
Employees Worked With
Tom Wilde
September 25, 2020
Bob was amazing! I had a Honda and my lease was going to expire soon and I was thinking about getting a VW. Bob was not pushy he let me test drive the car and decide for myself if I liked the car. He went a expire soon and I was thinking about getting a VW. Bob was not pushy he let me test drive the car and decide for myself if I liked the car. He went above and beyond to get me a good deal given my budget. He was extremely pleasant and friendly. I highly recommend Bob. He is the only car salesman that I trust! Extremely honest! More
by Gabriellaleon1695
September 20, 2020
John Kraft was great to work with, honest stand up guy. I got the car that I wanted and he made the process very simple and easy! I will definitely continue to shop with Smithtown KIA! Craig the finance mana got the car that I wanted and he made the process very simple and easy! I will definitely continue to shop with Smithtown KIA! Craig the finance manager was also very professional and courteous. More
by TheLIESTY
Employees Worked With
John Kraft
September 19, 2020
Amazing staff, they help youTo get good deal. If I want Amazing staff, they help you To get good deal. If I want to go back to the process of getting a car I would choose theses people again. Amazing staff, they help you To get good deal. If I want to go back to the process of getting a car I would choose theses people again. More
by Jeanruso20
Employees Worked With
