Smithtown Volkswagen

Working with Bob was the most pleasant and comfortable experience I’ve ever had at a car dealership. He was personable, honest and made my wish become a reality. Mike in the finance department was easy an experience I’ve ever had at a car dealership. He was personable, honest and made my wish become a reality. Mike in the finance department was easy and great to deal with as well. I highly recommend Smithtown Volkswagen they making a car search fun again 😊. More

Bob was great! Helped me thru the new car leasing process. Answered all my questions. Goes above and beyond for his customers. Highly recommend him! process. Answered all my questions. Goes above and beyond for his customers. Highly recommend him! More

Bob was great to work with and made the process easy and painless. I’ve dealt with many other volkswagen dealers on LI and they are the best! painless. I’ve dealt with many other volkswagen dealers on LI and they are the best! More

Amazing Service, Coudlnt have been easier. From the second I walked in, I felt at ease. Bob made the process super easy. Mike was great and efficient in getting paperwork signed. I highly re From the second I walked in, I felt at ease. Bob made the process super easy. Mike was great and efficient in getting paperwork signed. I highly recommend. More

Personable Care I highly recommend this service shop. I have been going for years. The staff especially "Tom" are knowledgeable and caring. They realize money is a I highly recommend this service shop. I have been going for years. The staff especially "Tom" are knowledgeable and caring. They realize money is a big issue and ensure I get only the service I need. Tom deals with me kindly even though I can be difficult. The professionalism of this staff is one to be commended! More

I just got back from getting a Volkswagen Jetta after my previous car was totaled and I have to say the service I was provided at Smithtown Volkswagen was amazing. Sal and Mike were extremely knowledgeable previous car was totaled and I have to say the service I was provided at Smithtown Volkswagen was amazing. Sal and Mike were extremely knowledgeable and helpful. They made sure every question we had was answered and really took their time to help us. I’m so excited to start driving my new car!!! More

Jim was great, he gave us every detail we asked about and was more than willing to show us what was in stock. He was very transparent about what they had available as well as the process of getting into my n was more than willing to show us what was in stock. He was very transparent about what they had available as well as the process of getting into my new Jetta. Great dealership and great service from sales! Definitely will be going back to Smithtown VW for all of my Volkswagens! More

Poor understanding of the vehicle. I was told something was not done on the vehicle and after i went to service weeks later i was told i was there for no reason. was not done on the vehicle and after i went to service weeks later i was told i was there for no reason. More

I can't thank Tom enough...He moved heaven & earth to I can't thank Tom enough... He moved heaven & earth to get my EOS back to me in a very, very timely manner. My hero! I can't thank Tom enough... He moved heaven & earth to get my EOS back to me in a very, very timely manner. My hero! More

Was happy with service and conversation about additional issues. Will follow up again. Tom was strait forward on the repairs I thought I needed and actually needed issues. Will follow up again. Tom was strait forward on the repairs I thought I needed and actually needed More