Smithtown Volkswagen

Recall work to correct driver airbag issue completed with no drama. Noah was professional and attentive. no drama. Noah was professional and attentive. More

Service was quick and staff friendly. I have been going to this dealership for 6 years and since the change of ownership, I have to say it's a very pleasant experience working with Noah I have been going to this dealership for 6 years and since the change of ownership, I have to say it's a very pleasant experience working with Noah Reed. More

Price advertised was lower than real price. The seller blamed it on the third party advertising and didn’t honor it. Real price without DMV and taxes was around $5k more than advertised. They c The seller blamed it on the third party advertising and didn’t honor it. Real price without DMV and taxes was around $5k more than advertised. They claim it’s the amount they invested in the vehicle when they got it and include office administrative charges on the breakdown. You cannot go with your bank’s pre approval as they only finance through them. You’ll get 4 credit inquiries marked on your credit with them. Once you agree to finance with them, they’ll add an insurance of $2k without asking you or making it optional. This is for parts or mechanical failures. They don’t honor the warranty on the paper by the side of the vehicle; they’ll tell you that’s wrong and they don’t have such warranty. If the seller can’t explain all these, he’ll bring the manager who is rude and loud. The manager will tell you with an attitude that he can’t adjust any of the additional charges that weren’t advertised because he needs to make a profit. More

Very good service , I would recommend there service to all my friends. I will continue to have my car serviced by them. all my friends. I will continue to have my car serviced by them. More

Everyone was really friendly and Adam especially was pleasant to work with. Took some of the anxiety out of the whole process. pleasant to work with. Took some of the anxiety out of the whole process. More

I need my cars headlights fixed, as they are not aligned or adjusted properly toothed road. or adjusted properly toothed road. More

Friendly staff and very pleasant experience from drop off to pick up they do a wonderful job. to pick up they do a wonderful job. More

They were not upfront with the cost for Service waited until it was completed Shady Practice of doing Business until it was completed Shady Practice of doing Business More

Amazing staff Nicky John and Justin made the transaction smooth from start to finish the transparency with pricing and finding the color we wanted it made it an amazing way to start 2025 And the best pa smooth from start to finish the transparency with pricing and finding the color we wanted it made it an amazing way to start 2025 And the best part is my 10 yr old Daughter said this is the only place to buy since they made her feel special by making sure she understood the process as well 😁 Thank you hopefully you guys have an amazing year More

I was very satisfied with the detailed and prompt information that Jasmine provided to me. I was given a ride home to wait and the driver was very informative about the vehicle he drove me home in. I information that Jasmine provided to me. I was given a ride home to wait and the driver was very informative about the vehicle he drove me home in. I am interested in buying a new Atlas Cross Sport next year. He was very nice and friendly. He would make an excellent salesman. I only dealt with Noah when I picked up my vehicle, but he was very nice and informative too. More