Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Smithtown Volkswagen
St James, NY
2,201 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,201 reviews
May 20, 2020
Service on Golf It was prompt professional service. The service was responsive to my service recall on the performance monitor. Good communication and James called w It was prompt professional service. The service was responsive to my service recall on the performance monitor. Good communication and James called when the car was finished. More
by BRIAN
Verified CustomerEmployees Worked With
Danielle Dipietro, James Coughlin
May 18, 2020
Got a great deal, Mike the Finance guy was a straight shooter. Bob Ribaudo was knowledgeable and showed us the features in the car. Overall had a great experience! shooter. Bob Ribaudo was knowledgeable and showed us the features in the car. Overall had a great experience! More
by wackywave
May 18, 2020
Always Seamless! Service is always good and Tom is always professional and a pleasure to deal with. My car is well taken care of and ready when promised. Service is always good and Tom is always professional and a pleasure to deal with. My car is well taken care of and ready when promised. More
by mcrdh95
Employees Worked With
Tom Wilde
May 16, 2020
Jim was great to work with. He was very friendly and honest about everything. I would highly recommend smithtown Volkswaggen to anyone looking to buy a certified pre owned car. honest about everything. I would highly recommend smithtown Volkswaggen to anyone looking to buy a certified pre owned car. More
by tgatto13
Employees Worked With
Mike DiMaria, Nicole Miller, Jim Rogers
May 15, 2020
Always a pleasure As always, the staff treat me very well and address any concerns in regards to repairing my VW. The service consultants are second to none. Always p As always, the staff treat me very well and address any concerns in regards to repairing my VW. The service consultants are second to none. Always providing suggestions and options. A+++ More
by pjorlando1
Employees Worked With
Danielle Dipietro
May 14, 2020
Upgrade and routine maintenance Excellent customer service. Good communications, would definitely bring my vehicles back in the future. Aaaaa aaaa aaa a. Aaaa a a aaa aaa bbb bb. Excellent customer service. Good communications, would definitely bring my vehicles back in the future. Aaaaa aaaa aaa a. Aaaa a a aaa aaa bbb bb. More
by george
Employees Worked With
Tom Wilde, James Coughlin
May 13, 2020
We had a great experience purchasing our new VW! We highly recommend our salesman Bob Ribaudo and the finance manager Mike DiMaria. They were great! highly recommend our salesman Bob Ribaudo and the finance manager Mike DiMaria. They were great! More
by kim.trypaluk
May 12, 2020
Excellent as always. Professional, fast and friendly service. Smithtown VW helps keep my car running strong. Fair pricing and check for specials online. Stop by service. Smithtown VW helps keep my car running strong. Fair pricing and check for specials online. Stop by More
by brianmccabe80
May 12, 2020
Wonderful Service!!! They did everything in their power to make sure I drove home in my new car. I have and will continue to recommend Smithtown to everyone!! Than you guys again! And I'm still in love wit to make sure I drove home in my new car. I have and will continue to recommend Smithtown to everyone!! Than you guys again! And I'm still in love with Outlander! More
by BRANTLEYMISS
May 11, 2020
2019 Atlas was brought to service for an update in the software. Service department was clean and all employees working were eager to assist me. Service was painless and everything appeared to be complete software. Service department was clean and all employees working were eager to assist me. Service was painless and everything appeared to be completed as promised. More
by dms201
Employees Worked With
Mike DiMaria, Scott Miller, Tom Wilde
