Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Smithtown Volkswagen
St James, NY
2,219 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,219 reviews
June 04, 2020
Everything was taken care of in one day!! I had an appointment for scheduled service. When I got there I found out there were 2 recalls on my car. Everything was taken care of on the same day I had an appointment for scheduled service. When I got there I found out there were 2 recalls on my car. Everything was taken care of on the same day avoiding me to make multiple trip. More
by prithok
Verified CustomerEmployees Worked With
Tom Wilde
June 04, 2020
Love my Atlas Thanks to Adam Shifrin for introducing me to the line. Mike DiMaria for all of his hard work and negotiating skills. And to Danielle Dipietro for cont Thanks to Adam Shifrin for introducing me to the line. Mike DiMaria for all of his hard work and negotiating skills. And to Danielle Dipietro for continued service and care. More
by adria.m.weinstein
June 02, 2020
Jim was a pleasure to work with and made my experience completely stress free. The facility was very nice and the vehicle I was interested in was perfect completely stress free. The facility was very nice and the vehicle I was interested in was perfect More
by csnook11
Employees Worked With
Mike DiMaria, Scott Miller, Jim Rogers
June 01, 2020
Friendly, no stress purchase Scott and John were both fantastic to deal with. The car I wanted to test drive was ready when I arrived at the dealership for my appointment. Scott Scott and John were both fantastic to deal with. The car I wanted to test drive was ready when I arrived at the dealership for my appointment. Scott and John were very transparent about the pricing and incentives available, and worked to get me to a very fair price without the usual back and forth battle. I'd recommend anyone interested in a VW go here, you'll actually enjoy the process. More
by John5880
Employees Worked With
Scott Miller, Jhon Jaramillo
May 31, 2020
Jim was very kind and and helpful when i came into the dealership. Made the process very smooth and I would purchase from him again! Thank you Jim! dealership. Made the process very smooth and I would purchase from him again! Thank you Jim! More
by Ashley Piwinski
Employees Worked With
Jim Rogers, Jhon Jaramillo
May 24, 2020
It was a wonderful experience under these corona virus condi Everything was exceptional under these circumstances. The sales rep was very concerned about the mask issue and keeping the distance we had to do. He Everything was exceptional under these circumstances. The sales rep was very concerned about the mask issue and keeping the distance we had to do. He was very pleasant and cordial. They all did a great job. More
by carolsaraceni
Employees Worked With
Jim Rogers, Jhon Jaramillo
May 23, 2020
My time here was very quick and efficient. I was treated nicely. I felt safe during the Coronavirus and received my car back exactly how I left it nicely. I felt safe during the Coronavirus and received my car back exactly how I left it More
by rkeat18
Employees Worked With
Evan, Tom Wilde
May 22, 2020
Great Sales Dept with a Howard Feinman and great Service Rep and SW service with Tom Wilde -all excellent people and great to deal with! Rep and SW service with Tom Wilde -all excellent people and great to deal with! More
by Marianne Brooks
Employees Worked With
Feinman, Howard in Sales Dept. Five Stars!!!, Tom Wilde
May 20, 2020
Service on Golf It was prompt professional service. The service was responsive to my service recall on the performance monitor. Good communication and James called w It was prompt professional service. The service was responsive to my service recall on the performance monitor. Good communication and James called when the car was finished. More
by BRIAN
Employees Worked With
Danielle Dipietro, James Coughlin
May 18, 2020
Got a great deal, Mike the Finance guy was a straight shooter. Bob Ribaudo was knowledgeable and showed us the features in the car. Overall had a great experience! shooter. Bob Ribaudo was knowledgeable and showed us the features in the car. Overall had a great experience! More
by wackywave
