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Smithtown Volkswagen
St James, NY
2,201 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,201 reviews
March 11, 2020
Went to renew my lease and the staff I worked with was amazing! Sal was super helpful with everything and I love my new car! amazing! Sal was super helpful with everything and I love my new car! More
by brombergererica
Verified Customer
March 10, 2020
Very pleasant experience. Did what I asked and explained what car may need in the near future. Wait time was reasonable and waiting room was comfortable. what car may need in the near future. Wait time was reasonable and waiting room was comfortable. More
by RECOBB
Employees Worked With
Tom Wilde
March 10, 2020
Everything was handled perfectly from start to finish. Will make sure to tell friends and family about the fantastic service that was received. I am a VW buyer for life Will make sure to tell friends and family about the fantastic service that was received. I am a VW buyer for life More
by blueiis99
March 09, 2020
Hi my name is Dom Domino purchased a 2012 Jeep Grand Cherokee they took in on a trade . Very clean local one owner They went over the whole Jeep detailed and preped for a excellent delevery My salesman Cherokee they took in on a trade . Very clean local one owner They went over the whole Jeep detailed and preped for a excellent delevery My salesman Bob was awesome and James in service took care of a few minor issues he was great and patient with me. I would would definitely recommend this dealer for all your VW OR PREOWNED NEEDS !!👍👍 More
by Lirr guy
March 09, 2020
Danielle was extremely considerate of my time and financial needs and expectations. She fully explained the recommended services and charges as well as informing me of what to expect for the next rec financial needs and expectations. She fully explained the recommended services and charges as well as informing me of what to expect for the next recommended service. I highly recommend! More
by reinapert
Employees Worked With
Danielle Dipietro
March 07, 2020
Our sales agent - Aaron was very professional. Aaron was very helpful and answered all our questions honestly and thoroughly. He made our experience working with him extremely pleasurable. I highly Aaron was very helpful and answered all our questions honestly and thoroughly. He made our experience working with him extremely pleasurable. I highly recommend him if your in the market to buy a Volkswagen. More
by lorraine
Employees Worked With
Aaron Klauschke
March 06, 2020
Great Deal We stepped into it, so to speak. Walked it to look and ended up with a great deal on a 2019 Tiguan SE. The guys were great and very professional, no p We stepped into it, so to speak. Walked it to look and ended up with a great deal on a 2019 Tiguan SE. The guys were great and very professional, no pressure and when we asked for time to speak privately it was granted until we called them back. More
by Paulie2pints
Employees Worked With
Our Salesman whom I have forgotten but you all know, he was leaving for vacation, and left Aaron to help., Mike DiMaria, Aaron Klauschke
March 06, 2020
Dealership staff was very helpful and I was very happy with purchase of vehicle here. Would definitely return to this dealership in the future to purchase another vehicle. with purchase of vehicle here. Would definitely return to this dealership in the future to purchase another vehicle. More
by kimfitzpatrick
March 05, 2020
Easy, great service, great staff, got in and out quickly, helped me get a good deal on the car, very through with the explanation on how to use the car. helped me get a good deal on the car, very through with the explanation on how to use the car. More
by deabreu.matthew
Employees Worked With
Howard , Mike DiMaria
March 05, 2020
Great Expereience clean waiting area, good choice of snacks and drinks. chairs are comfortable. work done correct the first time. staffs are very friendly and helpful. clean waiting area, good choice of snacks and drinks. chairs are comfortable. work done correct the first time. staffs are very friendly and helpful. very pleased. More
by AMY HAW
Employees Worked With
James Coughlin
