Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Smithtown Volkswagen
St James, NY
2,216 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,216 reviews
March 07, 2020
Our sales agent - Aaron was very professional. Aaron was very helpful and answered all our questions honestly and thoroughly. He made our experience working with him extremely pleasurable. I highly Aaron was very helpful and answered all our questions honestly and thoroughly. He made our experience working with him extremely pleasurable. I highly recommend him if your in the market to buy a Volkswagen. More
by lorraine
Employees Worked With
Aaron Klauschke
March 06, 2020
Dealership staff was very helpful and I was very happy with purchase of vehicle here. Would definitely return to this dealership in the future to purchase another vehicle. with purchase of vehicle here. Would definitely return to this dealership in the future to purchase another vehicle. More
by kimfitzpatrick
Verified CustomerMarch 06, 2020
Great Deal We stepped into it, so to speak. Walked it to look and ended up with a great deal on a 2019 Tiguan SE. The guys were great and very professional, no p We stepped into it, so to speak. Walked it to look and ended up with a great deal on a 2019 Tiguan SE. The guys were great and very professional, no pressure and when we asked for time to speak privately it was granted until we called them back. More
by Paulie2pints
Employees Worked With
Our Salesman whom I have forgotten but you all know, he was leaving for vacation, and left Aaron to help., Mike DiMaria, Aaron Klauschke
March 05, 2020
Easy, great service, great staff, got in and out quickly, helped me get a good deal on the car, very through with the explanation on how to use the car. helped me get a good deal on the car, very through with the explanation on how to use the car. More
by deabreu.matthew
Employees Worked With
Howard , Mike DiMaria
March 05, 2020
Great Expereience clean waiting area, good choice of snacks and drinks. chairs are comfortable. work done correct the first time. staffs are very friendly and helpful. clean waiting area, good choice of snacks and drinks. chairs are comfortable. work done correct the first time. staffs are very friendly and helpful. very pleased. More
by AMY HAW
Employees Worked With
James Coughlin
March 05, 2020
The dealership was fine and the employees were nice... other than having an issue getting a repair that VW was aware of and not the dealership the experience was fine. other than having an issue getting a repair that VW was aware of and not the dealership the experience was fine. More
by omarkarasu
March 03, 2020
Great Experience It was a pleasure doing business with Jim. He made our experience enjoyable, quick and easy! We were at the dealership with our 5 year old daughter a It was a pleasure doing business with Jim. He made our experience enjoyable, quick and easy! We were at the dealership with our 5 year old daughter and instead of being impatient (as most 5 year old are), she was having fun and talking to Jim as if she had known him for years! More
by clarke1117
Employees Worked With
Jim Rogers
February 29, 2020
AMAZING experience! Car shopping can be a most tedious task... Nicole, Sal & Mike made our experience an absolute pleasure! Each of them couldn't have been more kind! Car shopping can be a most tedious task... Nicole, Sal & Mike made our experience an absolute pleasure! Each of them couldn't have been more kind! More
by ryansmom26
February 28, 2020
Respectful, Rapid Responder, providing convenient communication, Strongly Recommended if you are looking for trusted salesman who is not trying to rip you, definitely will come back communication, Strongly Recommended if you are looking for trusted salesman who is not trying to rip you, definitely will come back More
by MK
Employees Worked With
Mike DiMaria, Jerson Escalante
February 28, 2020
Emergency service visit when I discovered the key for my wheel locks went missing. Team stepped in a had tech remove the locks on all four tires and reinstall new lug nuts. In and out in less the 45 minu wheel locks went missing. Team stepped in a had tech remove the locks on all four tires and reinstall new lug nuts. In and out in less the 45 minutes. Job well done taking care of a customer in need! More
by racefan92
Employees Worked With
Tom Wilde
