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Smithtown Volkswagen
St James, NY
2,202 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,202 reviews
January 27, 2020
Love Tom, Danielle and Nala in Service!! The sales department is OK, however, i had gone to Huntington VW and even though i leased with Smithtown already, i had gone to Huntington on a whim. The sales department is OK, however, i had gone to Huntington VW and even though i leased with Smithtown already, i had gone to Huntington on a whim. They gave me a way better price on the exact same vehicle. So that was tough to swallow. More
by RUBEYTOOS
Verified Customer
January 24, 2020
great customer service. go see Sal D'Amico Sal was very accommodating and helpful. Sal even came to the house to pick up some paperwork I forgot so I didn't have to make another trip. very ki Sal was very accommodating and helpful. Sal even came to the house to pick up some paperwork I forgot so I didn't have to make another trip. very kind people. I highly recommend Sal D'Amico (Sales) and Mike DiMaria (manager) at Smithtown Volkswagen Saint James More
by anncastellano38
January 24, 2020
needed to take care of recall on Wednesday, January 22 I had a recall event scheduled at Smththown VW. I entered the Service Dept and the representative took my information and key on Wednesday, January 22 I had a recall event scheduled at Smththown VW. I entered the Service Dept and the representative took my information and keys(did my 25 words) More
by balmayo
Employees Worked With
do not recognize the service rep
January 22, 2020
Very friendly and eager to work with my family. Sal gave me his personal cell and would respond to texts and calls after hours. I really appreciate the efforts! me his personal cell and would respond to texts and calls after hours. I really appreciate the efforts! More
by Michael S
January 22, 2020
Routine Maintenance Showed up and was taken on time. Scott, the service engineer, was welcoming and efficient. Waited upstairs for car to be done. Was kept informed as Showed up and was taken on time. Scott, the service engineer, was welcoming and efficient. Waited upstairs for car to be done. Was kept informed as to the progress and was out in a reasonable amount of time. More
by kmatt7166
Employees Worked With
Scott Miller
January 21, 2020
everything that needed to be done was taken care of very pleased with the dealer ship . I'am very happy with my Jetter. Rides awsome, good on gas, love all the features on the car and very easy to use t very pleased with the dealer ship . I'am very happy with my Jetter. Rides awsome, good on gas, love all the features on the car and very easy to use them. More
by lmorton29
January 21, 2020
Awesome service center I was very pleased with the service and efficiency of the entire department. Everything I needed to get done was taken care of. They are the best! I was very pleased with the service and efficiency of the entire department. Everything I needed to get done was taken care of. They are the best! More
by BONNIE CAKOUROS
Employees Worked With
Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman
January 21, 2020
Hose repair Always very friendly, easy to make appointments. They always do a great job and always very professional. Highly recommend coming to Volkswagen servic Always very friendly, easy to make appointments. They always do a great job and always very professional. Highly recommend coming to Volkswagen service for anything. More
by PERKY717
Employees Worked With
Nicole Miller
January 21, 2020
Honest and Clear Jerson took his time to listen to me and delivered exactly what I was looking for. Mike took the time to understand my financial outlook and worked to Jerson took his time to listen to me and delivered exactly what I was looking for. Mike took the time to understand my financial outlook and worked to come to a mutual and fair agreement. More
by Jenn Martino
Employees Worked With
Mike DiMaria, Jerson Escalante
