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Smithtown Volkswagen
St James, NY
2,202 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,202 reviews
January 13, 2020
The service area is nothing fancy , but the workers are the best. Nothing else to say, nothing else to say, nothing else to say, used my 25 words the best. Nothing else to say, nothing else to say, nothing else to say, used my 25 words More
by jslaplante
Verified CustomerEmployees Worked With
Danielle Dipietro
January 12, 2020
Only Volkswagen dealership o will come too awesome place awesome people Always helpful and informative they always treat me with kindness and courtesy love it awesome people Always helpful and informative they always treat me with kindness and courtesy love it More
by ktwelsk
Employees Worked With
Other Employees :
Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman
January 12, 2020
Just leased a Volkswagen Jetta from Sal. Sal was great; super helpful and extremely accommodating. I would definitely buy another Volkswagen from Sal and recommend this dealership to my friends. super helpful and extremely accommodating. I would definitely buy another Volkswagen from Sal and recommend this dealership to my friends. More
by Dani.zinner
Employees Worked With
January 11, 2020
oil change Very Good customer service. We had a oil change on our Jetta and they check the tires and we were given a voucher for free car wash. Very Good customer service. We had a oil change on our Jetta and they check the tires and we were given a voucher for free car wash. More
by WKARVECKY
Employees Worked With
Tom Wilde
January 10, 2020
Dealership was excellent, Bob hooked me up with the car I wanted. Went in on a Saturday to get my oil changed and by the time my car was ready from service, we were done with the new car. wanted. Went in on a Saturday to get my oil changed and by the time my car was ready from service, we were done with the new car. More
by DK
January 10, 2020
Always a pleasure having my car serviced here. They know their customers by name when they walk in. Efficient, knowledgeable staff. Plus the free car wash 👍🏻 their customers by name when they walk in. Efficient, knowledgeable staff. Plus the free car wash 👍🏻 More
by wisearss
Employees Worked With
Danielle Dipietro
January 10, 2020
great job , on time service, nice wait room, cool staff, really close to home, ummmm, yeah. 25 words huh. i wish this wasnt the 2nd recall on this model VW, bu , on time service, nice wait room, cool staff, really close to home, ummmm, yeah. 25 words huh. i wish this wasnt the 2nd recall on this model VW, but i guess the service center makes it as painless as possible. More
by SOMYA.CHHAJLANI
Employees Worked With
Tom Wilde
January 09, 2020
A good experience It was a good experience! I love my car, and Aaron was great! However, I found out whatever was offered on the website, about the financing and lease It was a good experience! I love my car, and Aaron was great! However, I found out whatever was offered on the website, about the financing and lease, which was from the official VW website is not applicable to the discounted offer. More
by SD
Employees Worked With
Aaron Klauschke
January 08, 2020
Everything was wonderful and under the time the estimated! Danielle was a great service advisor and everyone was very reapectful of my time. Thank you estimated! Danielle was a great service advisor and everyone was very reapectful of my time. Thank you More
by ripley4414
Employees Worked With
Danielle Dipietro
