Smithtown Volkswagen

This was one of the easiest and quickest transactions I have ever had when getting a new vehicle. Working with Adam was a pleasure and he was able to take the time to show me all the new features of the At have ever had when getting a new vehicle. Working with Adam was a pleasure and he was able to take the time to show me all the new features of the Atlas! Thank you!! More

Great service Would to let you know that your service department was helpful and knowledgeable. It’s service representative like Danielle that make me want to come Would to let you know that your service department was helpful and knowledgeable. It’s service representative like Danielle that make me want to come back to your establishment. More

Tire Repair I was extremely happy with the service here when I came in for my tire to be repaired. Getting an appointment was extremely easy and fast and everythi I was extremely happy with the service here when I came in for my tire to be repaired. Getting an appointment was extremely easy and fast and everything was explained to me by the service representative clearly and concisely. Couldn’t have been happier! More

Fast and Professional Fast, reliable and dependable service. Online scheduling is a great and easy option when scheduling service and the service department was ready for Fast, reliable and dependable service. Online scheduling is a great and easy option when scheduling service and the service department was ready for me when I arrived. Good experience. More

Tom’s the Best Thank you so much Tom and Justin for fixing my car! I’m glad that they got me in right away because if I delayed and drove my car at night, I would ge Thank you so much Tom and Justin for fixing my car! I’m glad that they got me in right away because if I delayed and drove my car at night, I would get a ticket for having a headlight out. My lights now shine super bright and what a difference when driving. We’ve been Smithtown Saab and Volkswagen customers since 2006! More

Really long wait and no work done Made an appointment to look at my volkswagen and I"m not sure what was the point of making an appointment because the car was not looked at for a whol Made an appointment to look at my volkswagen and I"m not sure what was the point of making an appointment because the car was not looked at for a whole week. I had to pick it up and go elsewhere so that I could have my car back. More

A pleasant one The service from check in till leaving was a pleasant experience.Thank you all special Danielle making as always painless when it comes to car repairs The service from check in till leaving was a pleasant experience.Thank you all special Danielle making as always painless when it comes to car repairs More

Light At The End Of The Dark (Passenger’s Side) Roadway I just want to give a big shoutout to Tom in service and Justin, the mechanic who worked on my car, for fixing a problem I had with my car. My right h I just want to give a big shoutout to Tom in service and Justin, the mechanic who worked on my car, for fixing a problem I had with my car. My right headlight had gone out and needed replacement soon! Tom accommodated me very well considering it was super busy. I cannot express my level of gratitude I had for Tom for ensuring my light was replaced promptly (you could get a ticket if you have a headlight out), and for Justin who meticulously worked on this car. I understand it was a pretty tedious spot and the area is very tight because the coolant reservoir was in the way, but got the light replaced and another part replaced within the headlight assembly 1-2-3. Driving at night now is much easier for me, and I can now see on the right side of the car much better with my new Xenon light bulb. These two deserve a pat on their backs for going above and beyond! I also got a ride from the dealership back home and really liked the newer car! I would give Tom 6 stars if I could! More

Purchase of new automobile. Courteous, friendly, Experienced and knowledgeable staff that worked continuously and efficiently to meet our requests and achieve our desired outcome Courteous, friendly, Experienced and knowledgeable staff that worked continuously and efficiently to meet our requests and achieve our desired outcome. Our thanks to Sal who came in on his day off to finalize our deal. More

2016 Jetta Hybrid I took advantage of your free tire and alignment check all was great with the exception of the alignment machine crashing, Ah computers' I was invited I took advantage of your free tire and alignment check all was great with the exception of the alignment machine crashing, Ah computers' I was invited to come back at a later date to complete the job. The service writer and mechanics are great they get the job done the first time right. More