Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Smithtown Volkswagen
St James, NY
2,199 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,199 reviews
December 29, 2019
Great Service Sal and the sales team went above and beyond to ensure I received the best deal that suited my needs. They didn’t try to sell me things and add on th Sal and the sales team went above and beyond to ensure I received the best deal that suited my needs. They didn’t try to sell me things and add on that they knew didn’t fit my budget. Sal exceed my expectations, and I am happy about my car. More
by LISAJOY96.LS
Verified CustomerEmployees Worked With
December 27, 2019
Great people, great experience. The best, most positive people working to make the buying experience a pleasure. Each level of the process was amazingly easy, friendly, and honest. I The best, most positive people working to make the buying experience a pleasure. Each level of the process was amazingly easy, friendly, and honest. I would buy another car from Smithtown VW in a heartbeat. Thanks to all the great people who helped me. More
by thecellagroup
Employees Worked With
Other Employees :
Howard Feinmen, Mike DiMaria, Tom Wilde, Edward Merman
December 24, 2019
Tiguan 2020 Bob did an outstanding job throughout the sales process. I had two conversation to confirm car model and price point. Nothing is sweeter than that. Bob did an outstanding job throughout the sales process. I had two conversation to confirm car model and price point. Nothing is sweeter than that. Both conversation were productive and transparent. Something I could not achieve with a sales representative at Huntington VW, which is much closer to my house. I look forward to speaking with Bob in the future about my next VW. More
by MH
Employees Worked With
Other Employees :
Thanks to Nichole for the welcome phone call. Make, for processing financials quickly.
December 24, 2019
Great experience once again with Tom Wylde Great experience Tom Wilde was exceptional I am impressed with the overall experience with service and in particular, Tom Wilde. I Highly recommend y Great experience Tom Wilde was exceptional I am impressed with the overall experience with service and in particular, Tom Wilde. I Highly recommend your dealership More
by donkraics
Employees Worked With
Tom Wilde
December 23, 2019
Great deal Far with the price will work with you got me my car in a week highly recommend tried other dealer ships and they were well off. Far with the price will work with you got me my car in a week highly recommend tried other dealer ships and they were well off. More
by gbaker7952
Employees Worked With
Mike DiMaria, Jerson Escalante
December 23, 2019
Great service , made the process of purchasing a used vehicle very simple. Friendly, straightforward and efficient staff helped to get a fair deal. Enjoying the new , made the process of purchasing a used vehicle very simple. Friendly, straightforward and efficient staff helped to get a fair deal. Enjoying the new vehicle. More
by Vwlover
Employees Worked With
Scott Miller
December 23, 2019
everyone was very helpful. My car broke down on the long island expressway. After being towed into dealership, James helped me out with very little waiting around. My car My car broke down on the long island expressway. After being towed into dealership, James helped me out with very little waiting around. My car was repaired and is running great. thank you again. More
by a213river
Employees Worked With
Danielle Dipietro, James Coughlin
December 23, 2019
Overall good experience. It was an overall good experience and my salesman Jerson was knowledgeable and personable. I had no issues whatsoever during the experience of leasing It was an overall good experience and my salesman Jerson was knowledgeable and personable. I had no issues whatsoever during the experience of leasing a new vehicle. More
by slowens
Employees Worked With
Jerson Escalante, Nicole Miller
December 21, 2019
New jetta Salesman Sal d’amici makes the process of buying/ leasing very easy and painless. Our 4th time working with him. Will be back in June for another leas Salesman Sal d’amici makes the process of buying/ leasing very easy and painless. Our 4th time working with him. Will be back in June for another lease. More
by bigdaddy14
December 20, 2019
Inspection I always come here for service or inspection. Great service and helpful friendly staff. The service area should be updated with service lounge on the I always come here for service or inspection. Great service and helpful friendly staff. The service area should be updated with service lounge on the first floor. Hate climbing those stairs. But I come here for the great service anyway. More
by LAURASCHULZE920
Employees Worked With
Danielle Dipietro
