Smithtown Volkswagen

Recall The recall service was performed promptly.....and they even adjusted the clock for me! My only issue is the location of the customer lounge. I cannot The recall service was performed promptly.....and they even adjusted the clock for me! My only issue is the location of the customer lounge. I cannot climb stairs and must sit in the office space while my car is serviced. While everything is done to make me comfortable, I do feel like an intruder. More

10/10 Service Everything was quick and easy. I got the car I wanted and everything was explained thoroughly to me. Definitely would recommend this dealership to any Everything was quick and easy. I got the car I wanted and everything was explained thoroughly to me. Definitely would recommend this dealership to any of my friends and family members. More

Always Great Service Friendly, kind, considerate. Quick service, respectful of your time. Danielle is always lovely to deal with. The team creates a cooperative caring atm Friendly, kind, considerate. Quick service, respectful of your time. Danielle is always lovely to deal with. The team creates a cooperative caring atmosphere. Thank you VW service!!! More

Good experience Timely professional and helped with pricing and ride home instead of waiting The work was satisfactory and performed in a timely manner They get fi Timely professional and helped with pricing and ride home instead of waiting The work was satisfactory and performed in a timely manner They get five stars More

Purchased Beetke including regular service It is always a great experience when coming to Smithown Volkswagon... it’s the service and all the people that work there .... Good Customer Service . It is always a great experience when coming to Smithown Volkswagon... it’s the service and all the people that work there .... Good Customer Service .... More

Great experience! With the schedule of a new born baby, I wanted to make this process as efficient and painless as possible. Nicole, Sal, Mike and team did just that! With the schedule of a new born baby, I wanted to make this process as efficient and painless as possible. Nicole, Sal, Mike and team did just that! I was able to work out the deal over email/phone and they were able to get me the exact vehicle at the best price in the area. Other dealers said this deal was "unrealistic". Tom and Sal even helped me with a loaner until the car arrived. Once the car was delivered, Mike ensured the financial process was painless. Great overall experience at a great price. One of the best car sales experiences. More

Excellent Customer Service As always, I am treated like royalty. Always a smile, always concerned about my satisfaction. Never been disappointed, that is why my family and I k As always, I am treated like royalty. Always a smile, always concerned about my satisfaction. Never been disappointed, that is why my family and I keep coming back. I am treated with respect and courtesy. More

Good service , no complaints pleasant reps although I called last minutes they were accommodating.The waiting area was nice and I could read my book until my car , no complaints pleasant reps although I called last minutes they were accommodating.The waiting area was nice and I could read my book until my car was ready. Nice service. More

Great service I don't understand why we have to write this much. I didn't even want to write it when I saw it. But I couldn't stand in the service department agains I don't understand why we have to write this much. I didn't even want to write it when I saw it. But I couldn't stand in the service department against Tom's friendly and flawless service understanding. Excellent speed and quality service More

Excellent customer service and honest dealing. Howard at Smithtown Volkswagen was excellent explaining the pricing and finding me a new 2019 Tiguan I am new leasing. No pressure sale and they worke Howard at Smithtown Volkswagen was excellent explaining the pricing and finding me a new 2019 Tiguan I am new leasing. No pressure sale and they worked hard to fit the vehicle into the budget I was looking for. More