
Smithtown Volkswagen
St James, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great dealer I have bought 3 VW's from this dealer and haven't hasty issues. The Sales department is easy going and the Service writers knowledgeable. I have bought 3 VW's from this dealer and haven't hasty issues. The Sales department is easy going and the Service writers knowledgeable. More
Great experience Adam stayed late so I could get my car and was super helpful! I also worked with Mike in finance and it was quick and easy. Great easy experience. Adam stayed late so I could get my car and was super helpful! I also worked with Mike in finance and it was quick and easy. Great easy experience. More
Great experience, wonderful team I can not praise the team at smithtown VW enough! Howard worked with me over the course of a week to help me narrow down exactly which car I wanted. H I can not praise the team at smithtown VW enough! Howard worked with me over the course of a week to help me narrow down exactly which car I wanted. He was patient and accommodating as I changed my mind back and forth. He also worked really well with me on pricing and was able to get me at a number I was very comfortable with. Mike in finance was extremely helpful and went to bat with corporate to ensure I really got the best deal I was entitled to. Everyone was so kind and friendly and took the stress and anxiety out of the car buying experience. I will definitely be a repeat customer at this dealership! More
Second car This is my second car I have bought from Aaron, and he has helped make the overall experience enjoyable and fair, when my leases are up I will be gett This is my second car I have bought from Aaron, and he has helped make the overall experience enjoyable and fair, when my leases are up I will be getting my next car through him as well More
recall service prompt and efficient service times. straight forward customer service. the check in process is a breeze. its a pleasure to work with the service staf prompt and efficient service times. straight forward customer service. the check in process is a breeze. its a pleasure to work with the service staff. More
Excellent service Smithtown Volkswagen service department is fast friendly and easy. Danielle and Nala are eager to help and the maintenance staff completes the job qui Smithtown Volkswagen service department is fast friendly and easy. Danielle and Nala are eager to help and the maintenance staff completes the job quickly. Great place to buy or lease a VW. More
Great service from start to finish Both made my new lease experience great! They were both efficient and helped my purchase go as smoothly as possible! This is the 3 car purchased at t Both made my new lease experience great! They were both efficient and helped my purchase go as smoothly as possible! This is the 3 car purchased at this dealership and I will definitely continue to purchase vehicles from here in the Future. More
Amazing Experience! Adam in sales was a pleasure to work with. He was friendly, honest and super efficient. He answered all of my questions and even called my insurance c Adam in sales was a pleasure to work with. He was friendly, honest and super efficient. He answered all of my questions and even called my insurance company to see if my payments would change if I leased a new Jetta. He spent time going over the features of the car and followed up the next day to see how I liked the car. More
AMAZING dealership experience at Smithtown VW My Audi lease was about to end. Therefore, I spoke to eight (8) VW dealerships. When I called Smithtown VW, I was immediately transferred to Aaron My Audi lease was about to end. Therefore, I spoke to eight (8) VW dealerships. When I called Smithtown VW, I was immediately transferred to Aaron Klauschke who was by far the only dealer that would work with what I wanted and he beat out all the other dealers. I was not playing or messing around. If Aaron was able to get me what I wanted, he would earn my business. And Aaron did. He was not scheduled to work that morning but we were in constant contact about the deal. I love working with people who are dedicated and passionate about their jobs. I'm very particular and noticed how detailed-oriented Aaron was. He knew the exact terms of our deal. I just had to say it once to him whereas some dealers didn't pay attention to some of the terms and lost out. He also called my insurance company and made sure my name, middle name and address were exactly identical to my driver's license. I will not hesitate to contact Aaron for my next lease and will most definitely recommend him to all my friends and family members (even though we all live about an hour away from the Smithtown VW dealership). Aaron was professional, courteous and it was a true pleasure to deal with him (no fuss or surprises). Mike DiMaria handled the paperwork and it was seamless. Truly a great experience throughout. More
Tom’s the Best I ran into an issue with my 2016 Volkswagen Tiguan not wanting to start or shut off. Bear in mind my car is almost 5 years old as it was built in 2015 I ran into an issue with my 2016 Volkswagen Tiguan not wanting to start or shut off. Bear in mind my car is almost 5 years old as it was built in 2015. The start/stop button had failed and needed replacement. Tom quickly accommodated me and got the SUV in. They happened to have the part in stock, and replaced it. I was charged a reasonable price and I no longer have to jab and stab the button to get it to start or to shut off. Just a quick tap and POOF! it’s fired up. Tom has been amazing over the years and we’ve only dealt with him since 2006. We will not have our cars serviced anywhere else. Tom has been excellent in getting me a shuttle ride home, and after we have major service done, we get a car wash voucher that makes the vehicles look like new. Tom is very straightforward and will get you a quote and tell you what is wrong as it is. More