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Smithtown Volkswagen

St James, NY

4.5
2,204 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve. Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today. At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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530 Jericho Turnpike

St James, NY

11780

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Showing 2,204 reviews

November 22, 2019

Great dealer I have bought 3 VW's from this dealer and haven't hasty issues. The Sales department is easy going and the Service writers knowledgeable. More

by FIRSTCPU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Wilde
Nov 23, 2019 -

Smithtown Volkswagen responded

We are so glad that you've had a great experience with both our service and sales department. We look forward to seeing you again. We're glad to have you apart of the Smithtown Volkswagen family!

November 19, 2019

Great experience Adam stayed late so I could get my car and was super helpful! I also worked with Mike in finance and it was quick and easy. Great easy experience. More

by AMBER.MONTEMARANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Shifrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike DiMaria
Nov 23, 2019 -

Smithtown Volkswagen responded

We are so glad both Mike and Adam we're helpful in your car buying process. Thank you for letting us earn your business here and welcome to the Smithtown Volkswagen Family!

November 19, 2019

Great experience, wonderful team I can not praise the team at smithtown VW enough! Howard worked with me over the course of a week to help me narrow down exactly which car I wanted. H More

by cgallo86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Fienman, Mike DiMaria
Nov 23, 2019 -

Smithtown Volkswagen responded

Here at Smithtown Volkswagen we understand that the car buying process can sometimes be difficult and we always strive to make it as favorable and convenient as we can. We are overjoyed that Howard was so helpful in assisting you and we cannot thank you enough for letting us earn your business. Welcome to the Smithtown Volkswagen family and we hope to see you soon!

November 18, 2019

Second car This is my second car I have bought from Aaron, and he has helped make the overall experience enjoyable and fair, when my leases are up I will be gett More

by ERICDAVIDSON86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Klauschke
Nov 23, 2019 -

Smithtown Volkswagen responded

Thank you Eric for leaving a lovely review about Aaron. We are thrilled that you've had two great experiences with him. Thank you for letting us earn your business again!

November 15, 2019

recall service prompt and efficient service times. straight forward customer service. the check in process is a breeze. its a pleasure to work with the service staf More

by Msasad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Klauschke
Nov 23, 2019 -

Smithtown Volkswagen responded

It is great to know we can make your service appointments convenient. Thank you for coming in and leaving such a positive review!

November 15, 2019

Excellent service Smithtown Volkswagen service department is fast friendly and easy. Danielle and Nala are eager to help and the maintenance staff completes the job qui More

by Vinny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal D'Amico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle, Nala, Tom Baldassare
Nov 23, 2019 -

Smithtown Volkswagen responded

Thank you for the great review! We're glad both Nala and Danielle were so helpful. We're glad to have you in the Smithtown Volkswagen family.

November 15, 2019

Great service from start to finish Both made my new lease experience great! They were both efficient and helped my purchase go as smoothly as possible! This is the 3 car purchased at t More

by michcunha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal D'Amico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike DiMaria
Nov 23, 2019 -

Smithtown Volkswagen responded

Thank you for being such a great, loyal customer! We appreciate you letting us earn your business and are so glad that our staff has been helpful. We hope to see you soon.

November 14, 2019

Amazing Experience! Adam in sales was a pleasure to work with. He was friendly, honest and super efficient. He answered all of my questions and even called my insurance c More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Shifrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2019 -

Smithtown Volkswagen responded

We are so glad that Adam was helpful and could assist you in your car buying process. Thank you so much for letting us earn your business with your new Jetta. Welcome to the Smithtown Volkswagen family!

November 11, 2019

AMAZING dealership experience at Smithtown VW My Audi lease was about to end. Therefore, I spoke to eight (8) VW dealerships. When I called Smithtown VW, I was immediately transferred to Aaron More

by ckl16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike DiMaria, Aaron Klauschke
Dec 17, 2019 -

Smithtown Volkswagen responded

Thank you so much for this lovely review. We are ecstatic that Aaron went above and beyond for you. We are always here to assist you with anything that you need. We hope to hear from you soon and welcome to the Smithtown Volkswagen family!

November 10, 2019

Tom’s the Best I ran into an issue with my 2016 Volkswagen Tiguan not wanting to start or shut off. Bear in mind my car is almost 5 years old as it was built in 2015 More

by Dan Razz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wilde
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