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Smithtown Volkswagen
St James, NY
2,204 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,204 reviews
November 05, 2019
We came to get fixes and they were done on time The car was fixed the same day we brought it in. The parts were preordered and were installed properly. The car is running fine we are back on the roa The car was fixed the same day we brought it in. The parts were preordered and were installed properly. The car is running fine we are back on the road More
by islandasphaltinc
Verified CustomerEmployees Worked With
November 05, 2019
They all go out of their way to help solve the problem. The issue with my car was hard to pinpoint, but they didn't give up and finally the problem was solved. With a lot of patience and professionalism. The issue with my car was hard to pinpoint, but they didn't give up and finally the problem was solved. With a lot of patience and professionalism. More
by rrmango
Employees Worked With
Tom and Danielle and Rapheal was wonderful being my driver.
November 04, 2019
Our second smithtown Volkswagen Arron provided a number of vehicles all different , yet they had every thing we were looking for in each and in our price range , thanks for listening Arron provided a number of vehicles all different , yet they had every thing we were looking for in each and in our price range , thanks for listening Arron More
by deadsteam
Employees Worked With
Aaron Klauschke
November 04, 2019
All fixed Thank you for fixing the issue with my washer bottle you guys kept in touch ordered what was needed and made the experience easy A++ Thank you for fixing the issue with my washer bottle you guys kept in touch ordered what was needed and made the experience easy A++ More
by BUTTERFLY3420
Employees Worked With
Danielle
November 04, 2019
Excellent service From the moment I walked in to the moment I was handed my keys, this dealership made me feel heard. They were personable and helpful without hovering. From the moment I walked in to the moment I was handed my keys, this dealership made me feel heard. They were personable and helpful without hovering. Would recommend! More
by rachaelsoluri
Employees Worked With
Mike DiMaria, Jerson Escalante
November 04, 2019
Excellent customer service. Great buying experience. Aaron was excellent and helped us with all our needs and exactly what we wanted for a great price! Aaron was excellent and helped us with all our needs and exactly what we wanted for a great price! More
by Kdkloog
Employees Worked With
Mike DiMaria, Aaron Klauschke, Jerry Merlo
November 02, 2019
Excelent Aaron Klouschke was our sales person and he was excellent.. He was very helpful, patient, and professional. I would highly recommend him and Smithtown Aaron Klouschke was our sales person and he was excellent.. He was very helpful, patient, and professional. I would highly recommend him and Smithtown VW. More
by MATTMAIONE
Employees Worked With
Aaron Klauschke
October 31, 2019
Back to Smithtown I had originally dealt with Smithtown VW when I first started leasing VW’s (almost 15 years ago). Because I’d moved out of the area I started dealing I had originally dealt with Smithtown VW when I first started leasing VW’s (almost 15 years ago). Because I’d moved out of the area I started dealing with another VW dealership closer to my house. Both Nicole and Chris made this process seamless and simple for me. I work in manhattan and didn’t want to take the time to go to the dealership until it was time to pick up the car. We were able to negotiate price almost exclusively by email, and also complete most of the paperwork electronically as well. This was a great experience start to finish. More
by Walter Kurtz
Employees Worked With
Nicole Miller, Chris Matusiewicz
October 31, 2019
Smooth, Educating and Good vibes As for my first lease, I was nervous but Bob Ribaudo made my experience very easy and smooth saling. He was up front, Funny, Understandable and quick. As for my first lease, I was nervous but Bob Ribaudo made my experience very easy and smooth saling. He was up front, Funny, Understandable and quick. He played no games. He try's his best to work with you and give you what you want. Mike DiMaria was also a great help. He didnt try to sell you anything extra that you didnt need!. No BS. No hidden fees or hidden packages. Saw the car Friday, I drove it home Saturday evening. This dealership made my first experience a great and knowledgeable experience. Very comfortable environment and great people! Thank You! Best Regards, TL More
by treylee93
October 31, 2019
Trade in Howard was very helpful with me trying to decide to do. Im going to retire soon an didn't want to have a large payment. Howard was very helpful with me trying to decide to do. Im going to retire soon an didn't want to have a large payment. More
by PRYAN600
