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Smithtown Volkswagen
St James, NY
2,237 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,237 reviews
November 22, 2019
Great service Delivered what I expected, great service in a timely fashion. Always friendly and they review all service that was completed, potential issues, and w Delivered what I expected, great service in a timely fashion. Always friendly and they review all service that was completed, potential issues, and what will need to be done in the future. More
by PBS6N
Verified CustomerEmployees Worked With
Do not know names
November 22, 2019
Great dealer I have bought 3 VW's from this dealer and haven't hasty issues. The Sales department is easy going and the Service writers knowledgeable. I have bought 3 VW's from this dealer and haven't hasty issues. The Sales department is easy going and the Service writers knowledgeable. More
by FIRSTCPU
Employees Worked With
Thomas Wilde
November 22, 2019
great experience Always so helpful, accommodating, and friendly. I recommend this location to all of my friends and family. Very well run. I got my car in last minute. Always so helpful, accommodating, and friendly. I recommend this location to all of my friends and family. Very well run. I got my car in last minute. More
by nickp6
Employees Worked With
Other Employees :
Tom Baldassare, Mike DiMaria, Nicole Miller, Jerry Merlo, Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman
November 22, 2019
Excellent Customer Service As always, this dealership goes above and beyond my expectations. Always a pleasure. Tom is always easy to talk to and listens intently to my concern As always, this dealership goes above and beyond my expectations. Always a pleasure. Tom is always easy to talk to and listens intently to my concerns. He is a asset to the company. More
by pjorlando1
Employees Worked With
Tom Wilde
November 19, 2019
Great experience Adam stayed late so I could get my car and was super helpful! I also worked with Mike in finance and it was quick and easy. Great easy experience. Adam stayed late so I could get my car and was super helpful! I also worked with Mike in finance and it was quick and easy. Great easy experience. More
by AMBER.MONTEMARANO
November 19, 2019
Great experience, wonderful team I can not praise the team at smithtown VW enough! Howard worked with me over the course of a week to help me narrow down exactly which car I wanted. H I can not praise the team at smithtown VW enough! Howard worked with me over the course of a week to help me narrow down exactly which car I wanted. He was patient and accommodating as I changed my mind back and forth. He also worked really well with me on pricing and was able to get me at a number I was very comfortable with. Mike in finance was extremely helpful and went to bat with corporate to ensure I really got the best deal I was entitled to. Everyone was so kind and friendly and took the stress and anxiety out of the car buying experience. I will definitely be a repeat customer at this dealership! More
by cgallo86
Employees Worked With
Howard Fienman, Mike DiMaria
November 18, 2019
Second car This is my second car I have bought from Aaron, and he has helped make the overall experience enjoyable and fair, when my leases are up I will be gett This is my second car I have bought from Aaron, and he has helped make the overall experience enjoyable and fair, when my leases are up I will be getting my next car through him as well More
by ERICDAVIDSON86
Employees Worked With
Aaron Klauschke
November 15, 2019
Great service from start to finish Both made my new lease experience great! They were both efficient and helped my purchase go as smoothly as possible! This is the 3 car purchased at t Both made my new lease experience great! They were both efficient and helped my purchase go as smoothly as possible! This is the 3 car purchased at this dealership and I will definitely continue to purchase vehicles from here in the Future. More
by michcunha
November 15, 2019
Excellent service Smithtown Volkswagen service department is fast friendly and easy. Danielle and Nala are eager to help and the maintenance staff completes the job qui Smithtown Volkswagen service department is fast friendly and easy. Danielle and Nala are eager to help and the maintenance staff completes the job quickly. Great place to buy or lease a VW. More
by Vinny
November 15, 2019
recall service prompt and efficient service times. straight forward customer service. the check in process is a breeze. its a pleasure to work with the service staf prompt and efficient service times. straight forward customer service. the check in process is a breeze. its a pleasure to work with the service staff. More
by Msasad
Employees Worked With
Aaron Klauschke
